Pomellato Sales Assistant
- Location
- GuadalajaraJaliscoMexico
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 4, 2026
About Pomellato
Pomellato is a Milan-based maison renowned for its handcrafted fine jewellery and signature use of coloured gemstones. The brand is recognised for bold, unconventional design and artisanal savoir‑faire. Pomellato is part of the Kering group, a global luxury conglomerate that oversees the development of several prestigious maisons in fashion, leather goods, jewellery and watchmaking.
Pomellato Sales Assistant — boutique sales role at Pomellato, Palacio de Hierro Guadalajara, Mexico. Luxury clienteling and boutique operations.
Role & Responsibilities
- Drive boutique sales by actively selling merchandise and achieving individual revenue targets.
- Deliver exemplary luxury customer service: greet and recognise each client, provide tailored advice, and maintain high presentation standards.
- Develop and maintain product knowledge across collections and communicate features and provenance to clients.
- Build and sustain client relationships through proactive clienteling and aftercare follow-up.
- Execute accurate and efficient point-of-sale transactions, maintain cash and payment records, and follow till procedures.
- Support visual merchandising: implement floor moves, maintain displays and window presentation to brand standards.
- Participate in inventory activities including stock counts and receiving deliveries; unpack, store and handle merchandise safely.
- Adhere to company policies and loss‑prevention procedures; report suspected theft or irregularities immediately.
- Maintain boutique cleanliness, appropriate attire, and impeccable presentation of jewellery at all times.
- Communicate client requests and market feedback to store management and perform additional duties as assigned by management.
Qualifications
- Proactive, self‑motivated demeanour with strong initiative and a client‑centric attitude.
- Availability to work flexible retail hours, including weekends and public holidays.
- Excellent verbal and written communication skills in a retail context.
- Ability to perform physical tasks associated with the role, such as lifting boxes and handling deliveries.
- Demonstrated ability to follow operational procedures, including cash handling and loss‑prevention protocols.
- Prior retail experience preferred; previous experience in luxury jewellery or premium accessories is an advantage.
Skills
Experience
Previous retail experience is preferred; experience within luxury jewellery or premium accessories retail is advantageous. Demonstrable track record in clienteling and achieving sales targets is desirable.
Education
Secondary education (high school diploma or equivalent). Formal training or certifications in retail, visual merchandising or luxury sales are advantageous.
Workplace
This position is based in Guadalajara, Jalisco, Mexico.
Culture
Pomellato blends artisanal craftsmanship with contemporary design, fostering a creative and client‑focused retail environment. As part of Kering, the brand emphasises responsible sourcing and sustainability while maintaining a strong commitment to excellence in service and product savoir‑faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Sales Assistant», «Client Advisor — Jewellery», «Luxury Sales Advisor», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.