Pomellato Jewellery Sales Associate
Pomellato seeks a Sales Associate at Ginza Mitsukoshi, Tokyo — client-facing luxury jewellery sales role focused on coloured gemstones and boutique operations.
Overview
Pomellato is a Milanese fine-jewellery maison renowned for bold, colour-driven designs and atelier craftsmanship. As part of a major luxury group, the brand balances artisanal production with an international retail network and a clientele that expects personalised service and product expertise.
Role & Responsibilities
- Deliver personalised, consultative sales of Pomellato jewellery — including coloured-stone pieces — adapting suggestions to each client’s style and latent needs.
- Manage all front-line boutique and department-store retail operations: opening/closing procedures, POS/cash handling, order placement, stock control and periodic inventory counts.
- Maintain and update visual merchandising and product displays in line with seasonal launches and brand directives.
- Administer customer records and CRM activity; prepare and dispatch communications for new arrivals, events and client invitations.
- Perform related administrative and operational tasks to support boutique performance and client service continuity.
Qualifications
- Minimum three years of client-facing sales experience in luxury retail or client-sale environments (luxury brands, cosmetics, automotive retail, real estate).
- Proven track record of identifying clients’ latent needs, delivering tailored proposals and consistently meeting sales targets.
- Experience in department-store external/VIP sales is advantageous.
- Knowledge of fine jewellery, gemstones, or prior jewellery retail experience is preferred.
- Demonstrated ability to collaborate within a team to achieve individual and store objectives and to represent the brand’s craftsmanship and aesthetic with credibility.
Skills
Experience
At least 3 years of direct, face-to-face sales experience to individual clients within luxury goods or comparable high-end sectors; department-store VIP/external sales experience is a strong plus.
Education
High school diploma or equivalent; vocational training in retail, sales, or jewellery is advantageous.
Workplace
This position is based in Tokyo, Tokyo, Japan. Cerulean lists 183 open roles in Tokyo, including 2 posted recently. The broader Tokyo area accounts for 193 active listings on Cerulean, 4 of which are new. In Japan as a whole, Cerulean currently features 236 open positions, with 4 posted this week.
Culture
Pomellato emphasises artisanal excellence, creative expression and a refined client service ethos. The workplace values meticulous attention to product detail, collaborative teamwork across boutiques, and a client-centric approach aligned with the brand’s Milanese craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.