- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 27, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
DoDo is seeking a Client Advisor in Rome on a full-time, 40-hour fixed-term contract. The role delivers personalized client experiences, develops lasting relationships, supports boutique operations and sales goals, and represents the brand and its products; the applicable CCNL is Tertiary, Distribution and Services, H011. Indicative starting compensation is €25,000, with eligibility for sales incentives under company policy.
Role & Responsibilities
- Represent DoDo as a passionate brand ambassador during every selling ceremony, embodying its values and philosophy.
- Develop in-depth knowledge of the brand and its products.
- Keep products clean, secure, efficient, and organized in both front- and back-of-house areas.
- Contribute to teamwork and activities that support boutique goals and smooth operations.
- Drive individual and team sales results by working with KPIs and business applications.
- Help maintain a positive work environment.
- Stay up to date on fashion trends and competitors.
- Follow company grooming standards and DoDo policies on care and behavior.
- Build and develop long-term customer relationships through a personalized approach and CRM and clienteling tools to promote brand loyalty.
- Use CRM KPIs to strengthen and develop clienteling activity.
- Support customers with purchases across the DoDo product range, sharing product knowledge and storytelling.
- Welcome every customer and deliver a strong customer experience through knowledge of the brand’s history and heritage.
Qualifications
- Passion for the DoDo brand.
- Curiosity, empathy, agility, and a commercial mindset.
- Ability to work with a diverse client base.
- Excellent interpersonal and teamwork skills.
- Flexibility and problem-solving ability.
- Availability to work shifts.
- Product sensitivity and strong knowledge of the market and fashion trends.
- Openness to feedback and clear, straightforward communication with the team and managers.
- Ability to multitask and work under pressure during busy periods.
- Knowledge of other languages is an advantage.
Skills
Workplace
This position is based in Rome, Lazio, Italy.
Benefits
Eligibility for sales incentives under company policy; additional benefits and initiatives under company policies, alongside those provided by the applicable national collective labor agreement and law.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Customer Advisor», «Retail Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.