Pomellato Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 5, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
DoDo Client Advisor position in Rome—full-time luxury retail role embodying brand values and driving sales through exceptional customer experiences.
Role & Responsibilities
- Demonstrate passion and expertise as a DoDo brand ambassador during every client interaction, embodying the brand's heritage and commitment to sustainability and inclusivity
- Master the brand's product range and develop in-depth knowledge to effectively communicate product features, storytelling, and emotional value to diverse clientele
- Maintain products in an efficient, clean, secure, and organized manner across all store areas, ensuring the boutique environment reflects brand standards
- Contribute actively to teamwork and boutique operations, participating in all activities that drive achievement of store goals and smooth daily functioning
- Drive individual and team sales results through accountability to KPIs and effective use of business applications and CRM systems
- Maintain a positive work environment through collaborative engagement and professional conduct aligned with company standards
- Stay current with fashion trends and competitor offerings to provide informed counsel to clients
- Adhere to company grooming standards and behavioral policies that reflect the DoDo brand image
- Cultivate and develop long-term customer relationships through personalized approaches, leveraging CRM and clientelling tools to promote brand loyalty
- Support customers throughout the purchase journey for all DoDo products, enhancing product knowledge and brand storytelling
- Welcome every customer and deliver exceptional service by mastering the brand's history, heritage, and values
Qualifications
- Passion and demonstrated affinity for the DoDo brand or luxury jewelry market
- Fluent English and German language proficiency
- Strong curiosity, empathy, agility, and commercial mindset
- Ability to work effectively with a diverse client base
- Excellent interpersonal and teamworking skills
- Flexibility, problem-solving capability, and ability to multitask under pressure
- Availability to work rotating shifts and variable schedules
- Product sensitivity and strong knowledge of market and fashion trends
- Openness to feedback and clear communication skills with team members and managers
- Ability to manage multiple tasks and maintain composure during busy periods
Skills
Experience
Previous retail or luxury brand experience preferred; demonstrated success in client-facing sales environments, brand representation, or luxury goods clientelling is advantageous.
Education
Secondary education or equivalent required; further education in fashion, business, or related fields is a plus.
Workplace
This position is based in Rome, Lazio, Italy.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.