Pomellato Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 2, 2026

Join Pomellato in Munich as a Client Advisor. This role offers a chance to work with a leading luxury brand, focusing on client relations and sales maximization.

Overview

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its commitment to craftsmanship and innovation. As part of the illustrious Kering Group, Pomellato benefits from the conglomerate's global reach and resources, while maintaining its unique brand identity. The company is dedicated to sustainability and inclusivity, ensuring that its operations and products reflect these core values. Employees at Pomellato are encouraged to grow and develop within a supportive and dynamic environment, where creativity and leadership are highly valued.

Role & Responsibilities

  • Serve as a brand ambassador, embodying and promoting the values and philosophy of the brand to maximize sales.
  • Manage client relations by identifying customer needs and ensuring each customer receives excellent and professional service.
  • Contribute to a positive team environment and collaborate effectively with colleagues to enhance the customer experience.

Qualifications

  • Previous experience in a customer service-focused environment, preferably within the luxury sector.
  • Fluency in German and English; additional languages are advantageous.

Skills

Strong communication and interpersonal skills, with an aptitude for storytelling. Creativity and dexterity to ensure an exceptional customer experience. Proficiency in MS Office and Outlook.

Experience

Experience in a customer service role, ideally within the luxury industry, with a genuine passion for luxury goods.

Workplace

This position is based in Munich, Bavaria, Germany. Cerulean lists 93 open roles in Munich, including 3 posted recently. The broader Bavaria area accounts for 113 active listings on Cerulean, 3 of which are new. In Germany as a whole, Cerulean currently features 375 open positions, with 9 posted this week.

Benefits

The role offers an opportunity to be part of a dynamic team within an unconventional brand that prioritizes talent development and internal mobility. Employees are encouraged to reach their full potential in a stimulating and fulfilling workplace environment.

Culture

Pomellato fosters a culture of creativity, inclusivity, and sustainability. The company values leadership skills and encourages employees to develop their talents in a supportive and dynamic setting. The workplace environment is designed to be stimulating and fulfilling, promoting both personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.