Pomellato Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Compensation
- €25,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 29, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
DoDo Client Advisor | Milan Manzoni | Full-time Fixed-term Luxury Jewelry Role
Role & Responsibilities
- Serve as a brand ambassador, demonstrating authentic passion for DoDo's values, heritage, and product storytelling during all client interactions
- Develop and maintain in-depth product knowledge and master the brand's design philosophy, sustainability commitments, and emotional narratives
- Maintain boutique environments—both front and back of house—in an efficient, clean, secure, and organized manner aligned with DoDo standards
- Build and nurture long-term customer relationships through personalized service, leveraging CRM and clientelling tools to drive brand loyalty and repeat business
- Achieve individual and team sales targets by working collaboratively toward boutique performance goals and KPIs
- Monitor fashion trends and competitor offerings to inform product recommendations and maintain market awareness
- Welcome and provide exceptional customer experience to a diverse clientele, guiding product selections with storytelling and heritage knowledge
- Participate actively in team initiatives, maintain a positive work environment, and communicate feedback constructively with managers and colleagues
- Adhere to DoDo grooming standards, company policies, and professional behavior protocols
- Support inventory management and ensure product presentation meets brand aesthetic standards
Qualifications
- Passion for the DoDo brand and luxury jewelry
- Demonstrated ability to work effectively with diverse client bases
- Strong interpersonal and teamworking skills
- Excellent product sensitivity and awareness of fashion trends
- Ability to multitask and manage pressure in a busy retail environment
- Availability to work rotating shifts and turnations as required
- Openness to feedback and clear communication style
- Problem-solving mindset with flexibility and adaptability
Skills
Experience
While not explicitly specified, entry-level or junior retail experience in luxury goods, jewelry, or high-end clienteling is implicit in the role's expectations. Prior brand ambassador or customer-facing retail experience would strengthen candidacy.
Education
No specific educational qualifications are stated; secondary education or equivalent is standard for Italian retail positions under the CCNL Tertiary, Distribution, and Services Sectors (H011) classification.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Compensation
The base compensation for this position is EUR 25,000 per annum.
Benefits
Sales incentives eligible as per company policy; additional benefits and initiatives provided in accordance with applicable National Collective Labor Agreement (CCNL Tertiary, Distribution, and Services Sectors, H011) and company policies.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Jewelry Advisor», «Brand Ambassador», «Client Relations Specialist», «Boutique Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.