Pomellato Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Nov 10, 2025

Join Pomellato in Milan as a Client Advisor. Represent the DoDo brand, manage client relations, and contribute to boutique success. Fluent Italian and English required.

Overview

Pomellato, a distinguished name within the luxury jewelry sector, is part of the esteemed Kering Group, a global leader in luxury fashion. Renowned for its avant-garde designs and exceptional craftsmanship, Pomellato offers a stimulating environment for professionals seeking to contribute to a brand that values creativity and innovation.

Role & Responsibilities

  • Serve as a brand ambassador, embodying and promoting the values and philosophy of DoDo.
  • Manage client relations by identifying customer needs and ensuring exceptional service.
  • Maintain product presentation standards both in front and back of house.
  • Collaborate effectively with team members to achieve boutique goals and ensure smooth operations.
  • Utilize CRM tools to develop long-term customer relationships and promote brand loyalty.
  • Stay informed about fashion trends and competitors to enhance client interactions.
  • Adhere to company grooming standards and policies.

Qualifications

  • Proven experience in luxury fashion or jewelry retail.
  • Fluent in Italian and English; additional languages are advantageous.
  • Availability to work flexible hours, including weekends and holidays.

Skills

Strong clienteling skills with a focus on building lasting relationships. Excellent interpersonal and teamwork abilities. Ability to multitask and perform under pressure. Curiosity, empathy, and a commercial mindset.

Experience

Previous experience in luxury fashion or jewelry retail is required.

Workplace

The successful candidate will be located in Milan, Lombardy, Italy. 541 luxury roles are listed in Milan on Cerulean, 11 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 564 open positions — 11 listed in the past two days. Cerulean currently advertises 1.295 open roles in Italy, including 27 added in the last 48 hours.

Benefits

Pomellato offers opportunities for professional growth within a dynamic and innovative team. The company is committed to talent development and internal mobility, fostering leadership skills and potential in a stimulating work environment.

Culture

Pomellato prides itself on a workplace culture that encourages creativity, innovation, and personal growth. As part of the Kering Group, the company promotes a collaborative and inclusive environment where employees are empowered to reach their full potential.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.