Pomellato Client Advisor
- Seniority
- Junior
- Posted
- Mar 16, 2026
About Pomellato
Pomellato is a Milanese fine jewellery maison renowned for colourful, prêt-à-porter jewellery that blends artisanal goldsmithing with contemporary design. The brand has an international retail footprint with flagship boutiques and corners worldwide and operates within the Kering group, benefitting from the resources and luxuryhouse expertise of a major luxury conglomerate.
Pomellato seeks a Client Advisor at Harrods, London — manage client relationships and drive sales for the luxury jewellery maison.
Role & Responsibilities
- Manage and cultivate client relationships to deliver personalised, high‑quality service throughout the customer journey.
- Identify client needs and provide tailored product advice to optimise satisfaction and conversion.
- Act as a brand ambassador by communicating Pomellato’s values, aesthetics and craftsmanship to clients.
- Proactively develop and recruit new clientele and maintain loyalty among existing customers to maximise sales.
- Execute professional sales techniques, including negotiation and closing, to achieve individual and boutique targets.
- Maintain accurate client records and follow up on opportunities to ensure continuity of service.
Qualifications
- 1–3 years’ experience in a client‑facing sales role within a customer service‑centric environment, preferably luxury retail or hospitality.
- Demonstrable passion for luxury, fashion and jewellery; strong product sensibility.
- Excellent verbal and written command of English; additional languages advantageous.
- Proven negotiation and interpersonal skills with a client‑centric approach.
- Entrepreneurial mindset, positive attitude and ability to collaborate within a team.
Skills
Experience
Minimum 1–3 years of direct client advisory or sales experience in a service‑driven environment, ideally within luxury retail or high‑end hospitality.
Education
High school diploma or equivalent; vocational training or certifications in retail, luxury goods or hospitality preferred.
Workplace
This position is based in London, England, UK.
Culture
Pomellato fosters a dynamic, creative workplace where talent development and internal mobility are encouraged. The brand values entrepreneurship, leadership potential and an environment that supports professional growth within a collaborative team.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Consultant», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.