Pomellato Client Advisor Intern

Location
Employment
Internship
Seniority
Intern
Industry
High Jewelry
Posted
Apr 28, 2026

About Pomellato

Pomellato is a Milan-based contemporary fine jewellery maison celebrated for its colourful gemstones, artisanal goldsmithing and distinctive design language. The brand forms part of the Kering group and operates internationally through boutiques and selective retail channels, combining craftsmanship with a modern, design-led sensibility.

Pomellato is hiring a Client Advisor Intern in Florence, Italy — join the boutique team to support client relations, sales and brand representation.

Role & Responsibilities

  • Act as a brand ambassador in the Florence boutique, representing Pomellato’s aesthetic and service standards.
  • Manage client relations across the customer lifecycle: greeting, needs assessment, personalised advising and after-sales follow-up.
  • Develop and recruit new clients through active outreach, appointment management and in-store events.
  • Drive sales performance by proposing appropriate products, supporting transactions and achieving individual targets.
  • Support daily boutique operations including CRM data entry, appointment scheduling and basic administrative tasks.
  • Maintain up-to-date product knowledge and assist visual merchandising and inventory tasks as required.

Qualifications

  • Fluent Italian and English; additional languages are an advantage.
  • Strong verbal communication, interpersonal sensitivity and client-centric approach.
  • Demonstrable negotiation and persuasion skills tailored to luxury clientele.
  • High ethical standards, professionalism and discretion in client interactions.
  • Entrepreneurial mindset with initiative, proactivity and a collaborative team attitude.
  • Proficiency with MS Office and Outlook.

Skills

MS Office Outlook Client relations Negotiation Customer service Relationship building Sales techniques Appointment management

Experience

Internship-level role; no specific prior professional experience required. Previous retail, luxury sales or customer-facing experience is considered an advantage.

Education

Enrolled in or recently graduated from a degree programme in business, marketing, communications, fashion, luxury management or a related discipline.

Workplace

The successful candidate will be located in Florence, Tuscany, Italy.

Culture

Pomellato cultivates a learning-oriented, design-driven workplace with a strong emphasis on talent development and internal mobility. The brand emphasises diversity, inclusion and responsible sourcing as core values, creating an environment that supports professional growth within Kering’s network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Intern», «Boutique Sales Intern», «Retail Client Advisor Intern», «Luxury Sales Trainee», «Client Engagement Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Pomellato

Pomellato Client Advisor Intern

Florence, Italy

Continue to the application.