Pomellato Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Compensation
- €35,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 27, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
DoDo Client Advisor role in Düsseldorf, Germany. Luxury jewelry retail position, full-time, €35,000 starting salary.
Role & Responsibilities
- Demonstrate passion and authenticity as a DoDo brand ambassador during all client interactions and selling ceremonies
- Master DoDo brand heritage, philosophy, and in-depth product knowledge to support client education and engagement
- Maintain products, displays, and retail environment in efficient, clean, secure, and organized condition
- Develop and maintain long-term client relationships through individual approach and CRM/clientelling tools to foster brand loyalty
- Achieve individual and team sales goals by working with KPIs and business applications
- Welcome and provide exceptional customer experience, leveraging brand history and heritage storytelling
- Participate in team activities and initiatives that contribute to boutique operational excellence and positive work environment
- Maintain awareness of fashion trends, competitor offerings, and market dynamics
- Uphold DoDo grooming standards, company policies, and professional conduct
- Use CRM KPIs to strengthen and develop clientelling activity and customer engagement
Qualifications
- Fluent in English and German
- Passion for the DoDo brand and luxury jewelry
- Demonstrated ability to work with diverse client bases
- Strong interpersonal and teamworking skills
- Product sensitivity and knowledge of fashion trends
- Excellent communication skills, both verbal and written
Skills
Experience
Previous retail or luxury sales experience is preferred, though exceptional candidates demonstrating strong commercial mindset, empathy, and customer-focus orientation will be considered. Experience in jewelry retail or high-end clienteling is advantageous.
Education
Secondary education (Abitur or equivalent) or vocational retail training is expected; further training in luxury retail, jewelry, or related fields is a plus.
Workplace
This position is based in Düsseldorf, North Rhine-Westphalia, Germany.
Compensation
The base compensation for this position is EUR 35,000 per annum.
Benefits
Eligibility to sales incentives as per company policy; benefits provided under applicable National Collective Labor Agreement and by law, with additional company initiatives offered in accordance with company policies.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Advisor», «Retail Associate», «Style Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.