Pomellato Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 29, 2026
About Pomellato
Founded in Milan in 1967 by Pino Rabolini, Pomellato stands as a pioneering maison that transformed fine jewellery with a prêt-à-porter spirit and a bold love of coloured gemstones. As an employer within the Kering portfolio, Pomellato offers a culture where Italian goldsmithing savoir-faire, contemporary design and responsible innovation meet. Teams are encouraged to combine technical excellence with creative freedom, entrepreneurial agility and respect for people. The house is particularly admired for its commitment to inclusivity, female empowerment, sustainability and the preservation of artisanal skills, creating a workplace for talents who wish to shape modern luxury with authenticity, colour and purpose.
DoDo Client Advisor role in Düsseldorf, Germany. Full-time, fixed-term luxury jewelry retail position at Kering-owned brand.
Role & Responsibilities
- Embody DoDo brand values and philosophy with passion and authenticity, delivering an exceptional customer experience that reflects the brand's commitment to excellence
- Develop deep product knowledge and master the brand story, demonstrating expertise in all DoDo jewelry collections during customer interactions
- Maintain products, sales floor, and back-office areas efficiently, cleanly, safely, and organized
- Cultivate and develop long-term customer relationships through personalized approaches and CRM/clienteling tools to foster brand loyalty
- Welcome every customer and provide the best possible experience by mastering the brand story and heritage
- Achieve individual and team sales goals by taking responsibility for sales results and working with KPIs and business applications
- Support customers with purchases across all DoDo product categories and promote product knowledge and storytelling
- Stay informed on fashion trends, competitive landscape, and market developments
- Contribute to a positive work environment and participate in team activities that support overall boutique objectives
- Leverage CRM KPIs to strengthen and advance clienteling activities
Qualifications
- Passion for the DoDo brand
- Fluent in English and German
- Excellent interpersonal and teamwork skills
- Ability to work with diverse clientele
- Problem-solving and flexibility
- Willingness to work shift schedules
- Openness to feedback and clear, direct communication
- Curiosity, empathy, agility, and commercial mindset
Skills
Experience
"Demonstrated experience in luxury retail or high-end jewelry sales is preferred; strong track record of achieving sales targets and building client relationships in a premium retail environment valued.
Workplace
This position is based in Düsseldorf, North Rhine-Westphalia, Germany.
Culture
Pomellato fosters a Milanese workplace culture where bold creativity, exceptional craftsmanship, and a contemporary approach to fine jewelry are central to daily collaboration. As an employer, the Maison encourages individuality, inclusion, and responsible innovation, uniting artisan expertise with a forward-looking luxury mindset.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Pomellato, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Luxury Sales Associate», «Jewelry Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.