Piaget Watch and Jewelry Consultant

About Piaget

Piaget is a Swiss maison renowned for its haute horlogerie and high-jewelry creations, combining technical mastery with refined aesthetics. As part of the Richemont group, Piaget operates an international network of boutiques and ateliers and is recognised for artisanal craftsmanship, creative excellence and a discreet, client-focused retail experience.

Role & Responsibilities

• Achieve sales targets and key performance indicators while strategically developing a Piaget client base
• Identify and cultivate prospective clientele through proactive business development and event participation
• Deliver exceptional customer service that surpasses client expectations and embodies the refined luxury lifestyle of Piaget
• Develop comprehensive product knowledge of Piaget creations and communicate their heritage and craftsmanship
• Build, maintain, and nurture local and international client databases to ensure long-term loyalty and repeat business
• Implement effective data capture and follow-up protocols for clients, prospects, and reservations
• Resolve client challenges with professionalism and promptness by investigating problems and developing appropriate solutions
• Participate in boutique events and trainings to enhance clienteling capabilities and market presence
• Manage inventory quality control, including daily and annual inventory audits, maintaining exceptional selling conditions
• Implement and uphold visual merchandising standards, ensuring merchandise presentation and boutique cleanliness meet company guidelines
• Execute all sales transactions in the SAP system and support back-office administrative operations
• Provide recommendations to management on boutique operations, maintenance, and business development opportunities

Qualifications

• Five to ten years of proven experience in luxury retail, jewelry retail, or high-end service environments
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Professional appearance and demeanor that reflects the luxury brand standard
• Initiative-driven with conscientiousness and follow-through on all responsibilities
• Team-oriented with strong interpersonal and collaborative skills
• Demonstrated ability to innovate and establish exceptional customer care standards
• Proficiency with SAP and Microsoft Office software
• Flexibility to embrace change and adapt to evolving business needs
• Enthusiasm, self-confidence, and a consistently positive attitude

Skills

Experience

Five to ten years of proven professional experience in luxury retail sales, jewelry retail, or premium service environments, with demonstrated ability to consistently achieve sales targets and develop high-value client relationships.

Education

High school diploma or equivalent required; retail management certification or advanced training in luxury goods desirable but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 24 to USD 26 per hour.

Benefits

Medical, dental, and vision programs; health savings account and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement benefit; paid time off; volunteer time off days for community engagement.

Culture

Piaget fosters a culture of craftsmanship, elegance and discretion, where attention to detail and respect for heritage underpin daily work. Employees operate within refined boutique environments that prioritise personalised client relationships and creative expression anchored in technical excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.