Piaget Watch & Jewelry Consultant

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Seniority
Mid-Level
Posted
Mar 16, 2026

About Piaget

Piaget is a Swiss maison celebrated for high-jewellery creations and ultra‑thin watchmaking, combining technical mastery with couture aesthetics. As part of the Richemont group, Piaget operates an international network of boutiques that prize artisanal savoir‑faire, refined client service and a design-led approach to luxury.

Piaget is hiring a Watch & Jewelry Consultant in Beverly Hills to deliver exceptional boutique service and drive sales for its watches and high jewellery.

Role & Responsibilities

  • Deliver personalised, concierge-level client service to high-net-worth customers, cultivating long-term relationships and repeat business.
  • Achieve and exceed individual and boutique sales targets through active selling, cross-selling and clienteling.
  • Present and articulate product history, technical characteristics and craftsmanship of Piaget watches and jewellery to prospective clients.
  • Manage client appointments, follow-ups and VIP communications using the boutique CRM; prepare and maintain client files.
  • Ensure visual merchandising, boutique presentation and stock integrity meet brand standards; receive, handle and reconcile inventory.
  • Coordinate with after-sales and service teams to manage repairs, warranties and customer enquiries with discretion and professionalism.
  • Support store operations including POS transactions, daily cash handling, reporting and adherence to loss-prevention procedures.

Qualifications

  • Minimum 2 years’ experience in luxury retail sales, preferably in watches or high jewellery.
  • Proven track record of selling to high-net-worth clients and achieving measurable sales KPIs.
  • Strong interpersonal skills and polished presentation appropriate for a luxury boutique environment.
  • Legal authorization to work in the United States (employer will verify eligibility).
  • Professional appearance and the ability to work flexible hours including weekends and evenings as required by boutique operations.

Skills

Clienteling and relationship management Luxury product knowledge — watches and fine jewellery Visual merchandising and boutique presentation POS and cash-handling procedures CRM usage for appointment management and follow-up Upselling and cross-selling techniques Inventory handling and stock reconciliation Discretion with client information and high-value merchandise

Experience

Typically 2+ years of direct sales experience within luxury watchmaking or high jewellery boutiques, demonstrating a consistent ability to meet sales targets and to develop relationships with affluent clientele.

Education

High school diploma or equivalent required; bachelor's degree in business, luxury management, hospitality or a related field preferred.

Workplace

This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.

Culture

Piaget cultivates a culture that reveres craftsmanship, creativity and understated elegance. Boutique teams are client-focused, collaborative and held to exacting standards of presentation and service within the wider Richemont family.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Piaget, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Sales Consultant», «Client Advisor — Watches & Jewellery», «Luxury Sales Advisor», «Retail Client Advisor», «Jewellery Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.