Piaget Watch & Jewellery Consultant
- Seniority
- Mid-Level
- Posted
- Mar 16, 2026
About Piaget
Piaget is a Swiss maison celebrated for haute-joaillerie and fine watchmaking. Renowned for exceptional craftsmanship and refined aesthetics, the brand operates within an international luxury network and is part of the Richemont group. Piaget boutiques combine heritage savoir-faire with contemporary creativity to deliver an elevated client experience.
Piaget — Watch & Jewellery Consultant, Yorkdale (Toronto). Deliver exceptional client service and drive sales in a luxury boutique.
Role & Responsibilities
- Provide personalised, consultative sales advice to high‑net‑worth and walk‑in clientele, guiding product selection across watches and high jewellery.
- Develop and nurture client relationships through proactive clienteling, CRM management and tailored after‑sales follow‑up to drive repeat business and client retention.
- Achieve and exceed individual and boutique sales targets while maintaining KPI reporting and accurate POS transactions.
- Maintain boutique standards: visual merchandising, product presentation, display rotation and inventory integrity in line with brand directives.
- Coordinate with service and workshop teams for warranty, repairs and authentication; manage repair intake and client communication.
- Participate in VIP events, private viewings and trunk shows; prepare appointment briefs and client dossiers.
- Ensure compliance with brand policies, loss prevention procedures and local regulatory requirements when handling high‑value goods.
Qualifications
- Proven luxury retail experience, preferably with watches and/or high jewellery (minimum 2 years recommended).
- Demonstrated ability to build and maintain relationships with discerning clients and HNW customers.
- Strong commercial acumen with a track record of meeting sales targets and KPIs.
- Impeccable personal presentation and professional discretion when working with confidential client information.
- Legal authorization to work in Canada and flexibility to work retail hours including weekends and evenings.
Skills
Experience
Minimum two years' direct experience in luxury retail sales, ideally within watchmaking or high jewellery. Experience managing VIP clients and delivering bespoke customer service is highly desirable.
Education
Secondary school diploma required; post‑secondary studies in retail, sales, gemmology or horology are an asset but not mandatory.
Workplace
This position is based in Toronto, Ontario, Canada.
Culture
Piaget boutiques cultivate an atmosphere of refinement, discretion and meticulous attention to detail. The workplace emphasizes craftsmanship, personalized client service and collaborative mentorship, offering an environment where aesthetic sensibility and commercial rigour coexist.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Piaget, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor — Watches & Jewellery», «Jewellery & Watch Sales Consultant», «Luxury Sales Consultant — Watches & Jewellery», «Boutique Client Relations Advisor», «Retail Advisor — High Jewellery & Timepieces», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.