- Location
- Daegu Daegu South Korea
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 5, 2026
About Piaget
Piaget, a distinguished member of the Richemont Group, is renowned for its exceptional craftsmanship in luxury watches and jewelry. As an employer, Piaget offers a prestigious environment where innovation meets tradition, providing employees with the opportunity to contribute to a legacy of excellence.
Piaget is seeking a Supervisor in Daegu to support the Store Manager with daily store operations, staffing and scheduling, customer issues, sales, and department workflow. The role also involves customer relationship development, order coordination, and personal performance management.
Role & Responsibilities
- Assist the Store Manager with daily store operations in line with company policies and store management guidelines.
- Manage staffing matters, including shift and rota planning, to support effective store performance.
- Address customer issues and complaints promptly to improve customer satisfaction.
- Demonstrate product and service features and connect them to customer needs to drive sales.
- Provide advanced product and service information and respond to complex customer inquiries.
- Lead daily operations for a designated store department and ensure an efficient workflow.
- Record and process custom and special orders, coordinating with relevant teams for delivery.
- Handle basic escalations and provide required managerial approvals.
- Create monthly schedules and assign tasks to ensure high-priority work is completed.
- Present additional products and services during customer interactions to maximize sales opportunities.
- Conduct customer interviews to clarify requirements and assist with prospective customer interviews.
- Develop customer relationships through proactive outreach and act as the first point of contact for inquiries and complaints.
- Identify and recommend products and services that meet customer needs and encourage purchases.
- Participate in professional development to enhance capabilities and stay current with industry best practices.
- Prioritize and manage personal workflow to meet productivity, quality, and timeliness standards.
- Use performance management systems to improve personal performance.
Qualifications
- Post-secondary non-tertiary education.
- Sound experience and understanding of straightforward procedures or systems.
- Basic experience coordinating the work of others.
Skills
Experience
Sound experience and understanding of straightforward procedures or systems; basic experience coordinating the work of others.
Education
Post-secondary non-tertiary education.
Workplace
This position is based in Daegu, Daegu, South Korea.
Explore jobs in South Korea.
Culture
Piaget is celebrated for its commitment to innovation and artistry, fostering a workplace where creativity and craftsmanship thrive. Employees are part of a dynamic team that values tradition and forward-thinking, offering a unique blend of heritage and modernity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Piaget, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Supervisor», «Store Operations Supervisor», «Client Service Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.