Piaget Client Ambassador
Piaget seeks a Client Ambassador at Selfridges, London to represent its haute jewellery and watch collections and cultivate discerning clients.
Overview
Piaget is a Swiss maison renowned for high-jewellery and haute horlogerie, recognised for its artisanal craftsmanship and elegant design language. As part of the Richemont group, the brand combines technical watchmaking expertise with couture-level jewellery savoir-faire and operates within luxury retail environments and flagship department stores worldwide.
Role & Responsibilities
- Represent Piaget at Selfridges, delivering an exceptional, personalised client experience aligned with maison standards.
- Proactively prospect and convert new clients while cultivating long-term relationships with high-value clientele through consistent clienteling and aftercare.
- Achieve and exceed individual sales targets and contribute to store KPIs through consultative selling and upselling of watches and jewellery.
- Maintain exemplary visual merchandising and product presentation within the Piaget area of the department store.
- Manage stockroom procedures, assist with inventory controls and ensure accurate recording in the CRM/POS system.
- Participate in product, brand and sales training; act as a brand ambassador at in-store events and client appointments.
- Liaise with Selfridges store management and Piaget retail leadership to ensure a seamless client experience and adherence to operational protocols.
Qualifications
- Proven track record of success in luxury retail sales, preferably within watches or fine jewellery.
- Outstanding interpersonal skills with a polished, client-focused demeanour and discretion when dealing with high-net-worth clients.
- Strong commercial acumen with a consultative approach to selling and the ability to build repeat business.
- Flexible availability including weekends, evenings and peak retail periods.
- Legal right to work in the UK.
Skills
Experience
Minimum 2 years of experience in luxury retail or department-store environments, ideally with direct exposure to watchmaking or fine-jewellery sales. Experience managing high-value transactions and maintaining client databases is preferred.
Education
Secondary education completed; vocational qualifications or a diploma in retail, hospitality or a related field desirable.
Workplace
This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 17 posted recently. The broader England area accounts for 543 active listings on Cerulean, 18 of which are new. In UK as a whole, Cerulean currently features 570 open positions, with 19 posted this week.
Culture
Piaget cultivates a culture of craftsmanship, refinement and client-centric service rooted in Swiss watchmaking and jewellery traditions. The workplace emphasizes attention to detail, creative expression and collaborative professionalism, with high standards for presentation and client care.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.