Penhaligon's Regional Retail Manager
Penhaligon's seeks a Regional Retail Manager in the North of England to lead multi‑store luxury fragrance operations and drive commercial performance.
Overview
Penhaligon's is a distinguished British perfumery celebrated for its artisanal fragrances and refined retail experience. The brand is recognised for a heritage-led approach to scent creation, intimate client service and meticulously curated boutiques that reflect traditional British elegance.
Role & Responsibilities
- Lead and develop a portfolio of boutiques across the North of England, ensuring consistent execution of brand standards, visual merchandising and customer experience.
- Set and deliver regional sales targets and KPIs through coaching, performance management and targeted commercial initiatives.
- Manage P&L responsibility for the region: forecast sales, control costs, optimise margin and report commercial performance to senior leadership.
- Recruit, mentor and retain high-performing store managers and sales teams; implement structured training and talent development plans.
- Oversee inventory management, stock allocation and shrinkage control to maintain availability and minimise losses.
- Collaborate with marketing, wholesale and e‑commerce teams to implement omnichannel campaigns and local store-level activations.
- Drive operational excellence through regular store visits, mystery shopping, audits and corrective action plans.
- Prepare timely management reports and present insights and improvement plans to regional and corporate stakeholders.
Qualifications
- Proven track record of regional or multi‑store leadership within luxury retail, ideally in fragrance, beauty or premium lifestyle categories.
- Demonstrable commercial acumen with experience managing budgets, P&L and delivering consistent sales growth.
- Strong people leadership skills with experience in recruitment, performance management and succession planning.
- Excellent communication skills and the ability to influence at all levels of the organisation.
- Full UK driving licence and willingness to travel frequently across the assigned region.
Skills
Experience
Significant retail management experience, typically 5+ years with a minimum of 2–3 years in a multi‑store or regional management role within luxury fragrance, beauty or premium retail. Proven success in driving sales, improving gross margin and developing retail teams.
Education
Bachelor’s degree or equivalent in Business, Retail Management, Marketing or a related discipline preferred; substantial demonstrable retail leadership may substitute for formal qualifications.
Workplace
The successful candidate will be located in North of England, England, UK. Across the England region, Cerulean lists 545 open positions — 15 listed in the past two days. Cerulean currently advertises 579 open roles in UK, including 23 added in the last 48 hours.
Culture
Penhaligon's workplaces emphasise craftsmanship, refined client service and attention to detail; teams combine heritage brand values with a contemporary retail mindset. The brand fosters a customer-centric culture where individual initiative and store-level creativity are encouraged within clearly defined brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.