Penhaligon's Fragrance Specialist
- Location
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Mar 29, 2026
About Penhaligon's
Penhaligon's is a British luxury fragrance house celebrated for its theatrical, narrative-led perfumes and artisanal approach to scent. Operating within a boutique retail network and part of the Puig group, the brand emphasises heritage, craft and a premium client experience.
Penhaligon's seeks a Fragrance Specialist in Gunwharf Quays, Portsmouth — permanent retail role delivering luxury fragrance expertise and client service.
Role & Responsibilities
- Deliver personalised, consultative client service to drive fragrance sales and build long-term client relationships.
- Provide expert product knowledge and scent profiling to guide customers through the Penhaligon's collection and bespoke offerings.
- Achieve and exceed individual and store sales targets and KPIs through upselling, add-on recommendations and clienteling.
- Maintain boutique standards including visual merchandising, stock replenishment, sample management and housekeeping.
- Operate the point-of-sale system, process transactions accurately and adhere to cash-handling and loss-prevention procedures.
- Coordinate with store management on local marketing, client events, and CRM activities to grow the client base.
Qualifications
- Previous retail experience, preferably within luxury beauty, fragrance or premium fashion.
- Proven track record of achieving sales targets and delivering exceptional customer service in a high-end environment.
- Strong commercial awareness and ability to translate product knowledge into sales.
- Right to work in the UK and flexibility to work retail hours including weekends and bank holidays.
Skills
Experience
Preferably 1–2 years of customer-facing experience in luxury retail or beauty, with demonstrable sales performance and familiarity with fragrance retailing.
Education
No formal degree required; GCSEs or equivalent desirable. Retail, beauty or cosmetology qualifications are an advantage.
Workplace
This position is based in Portsmouth, Hampshire, UK.
Culture
Penhaligon's boutiques combine theatrical British heritage with a refined customer-first approach. The workplace fosters craftsmanship, storytelling and close-knit teams focused on delivering an elevated luxury retail experience, supported by the resources of the Puig group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Penhaligon's, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Advisor», «Perfume Specialist», «Luxury Beauty Advisor», «Retail Fragrance Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.