- Location
- Manchester England UK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Aug 28, 2026
About Penhaligon's
Penhaligon's, a distinguished name in the realm of luxury fragrances, is renowned for its rich heritage and commitment to craftsmanship. As part of the Puig conglomerate, Penhaligon's benefits from the expansive resources and innovative spirit of a leading global fashion and fragrance powerhouse. The brand is dedicated to creating unique and captivating scents that embody elegance and sophistication.
Penhaligon's, a prestigious fragrance house within the Puig portfolio, seeks a Fragrance Specialist to deliver exceptional customer experiences at the Selfridges Exchange location in Manchester. This full-time permanent role (37.5 hours weekly) requires achievement of sales targets whilst cultivating brand awareness and customer loyalty through product expertise and consultative service. The specialist will anticipate customer needs, exceed expectations, and maintain retail standards expected of a luxury department store environment.
Role & Responsibilities
- Achieve and exceed assigned sales targets while promoting Penhaligon's fragrance and related products
- Deliver personalized, consultative service to customers, anticipating needs and exceeding expectations
- Develop and maintain specialized product knowledge to position the brand as a trusted expert resource
- Build and nurture customer relationships to foster brand loyalty and repeat business
- Maintain visual merchandising standards and store cleanliness in alignment with retailer expectations
- Identify market trends and communicate customer insights to support brand positioning
- Support team collaboration and contribute to a positive, energetic retail environment
Qualifications
- Proven experience in one-to-one sales within fragrance, beauty, or luxury retail environments
- Genuine passion for the fragrance industry and Penhaligon's brand values
- Strong interpersonal skills with a natural affinity for relationship-building
- Awareness of current industry and market trends within premium beauty and fragrance
- Ability to work flexibly across varying store hours, including weekends
Skills
Experience
Experience within a one-to-one sales environment, ideally within fragrance, beauty, or luxury retail sectors.
Workplace
This position is based in Manchester, England, UK.
Explore jobs in England or in the UK.
Benefits
Competitive compensation and benefits package; learning and development opportunities; international career growth potential within a creative, entrepreneurial organization.
Culture
Penhaligon's fosters a culture of innovation and excellence, where creativity and individuality are celebrated. The team is passionate about delivering exceptional products and experiences, and employees are encouraged to contribute their unique perspectives and talents.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Penhaligon's, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Advisor», «Beauty Consultant», «Fragrance Sales Associate», «Premium Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.