Givenchy Store Manager
Join Parfums Givenchy in Shanghai as a Store Manager. This role requires retail management experience, preferably in luxury or cosmetics. Part of the LVMH Group, offering a dynamic work environment.
Overview
Parfums Givenchy, a distinguished name in the luxury perfumes and cosmetics sector, is part of the esteemed LVMH Group. As a leader in the industry, the brand is renowned for its innovative products and commitment to excellence, offering employees a dynamic and enriching work environment.
Role & Responsibilities
- Manage and achieve various sales targets within the store.
- Lead employees in the correct execution of store SOP processes, including daily operations, inventory management, cashier standards, opening and closing procedures, and service protocols.
- Guide store employees in the execution of promotional plans.
- Develop sales plans for the store, analyze and complete various sales reports.
- Lead store employees in maintaining and upholding the brand image, ensuring personal appearance aligns with brand standards.
- Collect market and competitor information.
- Effectively and reasonably arrange monthly and daily store schedules.
- Regularly coach and assess employees' professional skills to enhance performance.
- Foster a team atmosphere of unity and cooperation.
- Regularly evaluate employees' performance and develop employee growth plans.
- Ensure store employees pass all training assessments.
- Ensure customer information is complete and effective.
- Provide after-sales service, proactively and promptly understanding customer needs and feedback.
- Regularly communicate with customers and establish positive relationships.
- Handle customer objections effectively.
Qualifications
- At least 3 years of experience as a store manager in the retail industry, preferably in a premium brand or 5-star hotel management, or the cosmetics industry.
- Presentable appearance with good facial features and skin quality.
- Outgoing personality with strong affinity and high sensitivity to luxury products.
- Excellent communication and problem-solving abilities.
- Strong computer skills and proficiency in office software.
Skills
Experience
A minimum of 3 years in a store management role within the retail sector, preferably with experience in luxury brands or high-end hospitality.
Workplace
This position is based in Shanghai, Shanghai, China, within easy reach of Shanghai. Cerulean lists 414 open roles in Shanghai, including 17 posted recently. The broader Shanghai area accounts for 440 active listings on Cerulean, 18 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Benefits
Employees are offered a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.
Culture
The company fosters a culture of innovation and excellence, encouraging employees to thrive in a collaborative and supportive environment. As part of the LVMH Group, Parfums Givenchy values creativity, diversity, and sustainability.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.