OTB Group Team Leader - Sales
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 23, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Team Leader position at Maison Margiela Paris, leading luxury retail sales with a focus on client engagement, team development, and store performance.
Role & Responsibilities
- Welcome, accompany, and advise each client to deliver personalized, qualitative shopping experiences that embody the Maison's values and brand ambassadorial standards
- Cultivate privileged client relationships through attentive listening, bespoke counsel, and loyalty initiatives to strengthen the client portfolio
- Actively contribute to achieving and exceeding individual and collective commercial objectives and store KPIs, demonstrating exemplary sales leadership on the retail floor
- Support the Store Manager in daily team coordination and mentoring, fostering a collaborative, performance-oriented, client-centric work environment
- Provide operational referential guidance by offering regular, constructive feedback that accelerates skill development and performance benchmarking
- Onboard and develop new team members by transferring product knowledge, sales techniques, and service standards aligned with Maison Margiela's standards
- Assist the Store Manager with daily operational organization and activity coordination, ensuring continuity during their absence
- Enforce operational procedures, service standards, Maison policies, and merchandising guidelines across the retail environment
- Resolve on-site operational challenges related to inventory, restocking, and store organization to maintain seamless daily operations
Qualifications
- Proven experience in luxury retail sales with demonstrated expertise in customer relationship management and portfolio development
- Advanced mastery of sales techniques and deep product knowledge in the luxury fashion sector
- Strong operational acumen with ability to manage inventory, merchandising standards, and compliance procedures
- Proven track record of meeting or exceeding sales targets and KPIs
- Exceptional interpersonal and communication skills with ability to mentor and inspire retail teams
Skills
Experience
Confirmed experience in sales, ideally within the luxury sector, with demonstrated expertise in team leadership, customer engagement, and commercial performance. The ideal candidate combines senior sales advisor competencies—excellence in client relations, portfolio development, sales mastery, and product knowledge—with proven leadership capabilities.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Senior Sales Supervisor», «Customer Service Lead», «Retail Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.