OTB Group Team Leader

Seniority
Supervisor
Posted
May 15, 2026

About OTB Group

Maison Margiela is an avant-garde luxury fashion house within the OTB (Only The Brave) group, recognised for conceptual design, artisanal craft and a strong identity in contemporary luxury. As part of OTB, the maison operates with entrepreneurial ambition and a networked approach to global retail, combining creative freedom with group-level commercial and operational support.

OTB / Maison Margiela — Team Leader in Paris. Lead boutique operations and client experience at the Grenelle boutique.

Role & Responsibilities

  • Lead and motivate the boutique sales team to achieve and exceed sales targets and KPI objectives.
  • Own daily store operations including opening/closing, cash handling, POS reconciliation and loss-prevention procedures.
  • Deliver exceptional client experience through personalised clienteling, appointment management and after-sales follow-up.
  • Coach, train and develop team members on product knowledge, selling techniques and maison service standards.
  • Implement visual merchandising directives and ensure the store presentation reflects brand guidelines and seasonal campaigns.
  • Manage inventory processes: receiving, stock rotation, replenishment and regular stocktakes in coordination with wholesale/e‑commerce teams.
  • Produce accurate sales and operational reports; escalate insights and local market feedback to district management.
  • Support recruitment, shift planning and performance reviews; act as the store manager’s deputy where required.

Qualifications

  • Proven ability to lead a small retail team with strong interpersonal and coaching skills.
  • Excellent commercial acumen with a track record of meeting or exceeding sales targets in a retail environment.
  • Deep product interest and ability to communicate Maison Margiela’s aesthetic and craftsmanship to clients.
  • High standards of presentation, punctuality and operational discipline including cash and stock control.
  • Fluent in the local language with professional verbal communication skills; multilingual ability is advantageous.
  • Flexible availability including weekends, evenings and peak seasonal periods.

Skills

Clienteling Visual merchandising Inventory management Cash handling and POS operations Team coaching and performance management Sales reporting and KPI tracking Loss prevention

Experience

Typically 3+ years of retail experience with at least 1 year in a supervisory or team‑lead capacity, preferably within luxury fashion or premium apparel.

Education

Secondary education (Baccalauréat or equivalent); vocational qualification in retail, fashion or business is preferred but not mandatory.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

Maison Margiela fosters an intellectually curious, design‑driven environment that values craftsmanship, conceptual thinking and subtle innovation. As part of OTB, the brand combines creative autonomy with structured operational support, offering a workplace where commercial discipline meets experimental luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Boutique Team Leader», «Assistant Store Manager», «Client Experience Supervisor», «Retail Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

OTB Group

OTB Group Team Leader

Paris, France

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