OTB Group Selling Supervisor

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Location
MiamiFloridaUSA
Seniority
Supervisor
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 13, 2026

About OTB Group

Marni is an Italian contemporary luxury fashion house renowned for its inventive prints, artisanal craftsmanship and eccentric aesthetic. The label operates within the OTB group, an international fashion holding that supports a portfolio of creative maisons and emphasizes entrepreneurial management and global retail expansion.

OTB / Marni is hiring a Selling Supervisor in Miami Design District to lead boutique sales, team coaching and client service.

Role & Responsibilities

  • Lead and coach the boutique sales team to deliver exceptional client service and meet or exceed sales KPIs and conversion targets.
  • Oversee daily store operations including staff scheduling, opening/closing procedures, cash handling and loss-prevention protocols.
  • Develop and maintain high standards of visual merchandising and in-store presentation to reflect Marni brand identity.
  • Manage inventory accuracy, stock replenishment and assist with receiving, transfers and stock audits.
  • Implement clienteling activities and CRM follow-up to cultivate long-term relationships and maximise repeat business.
  • Train, mentor and conduct performance reviews for boutique staff; identify development opportunities and succession needs.
  • Liaise with store management and regional leadership on sales reporting, local initiatives and promotional execution.

Qualifications

  • Proven supervisory experience in luxury or premium fashion retail, with demonstrated success in meeting sales objectives.
  • Strong leadership and coaching capabilities, with the ability to motivate a diverse sales team.
  • Excellent interpersonal and communication skills, focused on high-touch client service and relationship building.
  • Organisational rigour in areas such as scheduling, cash reconciliation and inventory control.
  • Flexibility to work retail hours including weekends, evenings and public holidays as required.

Skills

Clienteling and VIP service Visual merchandising standards and execution Inventory management and stock control Sales performance tracking and KPI management Team leadership and staff development Point-of-sale (POS) operations and cash handling Loss prevention best practices

Experience

Minimum of 2 years in a supervisory or senior sales role within luxury or premium retail; demonstrable track record of achieving sales targets and developing retail teams.

Education

High school diploma or equivalent; tertiary qualifications in retail management, fashion or business are advantageous.

Workplace

The successful candidate will be located in Miami, Florida, USA.

Culture

Marni fosters a creative, design-led environment where individuality and craftsmanship are prized. The maison values attention to detail, client-focused service and collaborative teamwork, supported by the operational and strategic resources of the OTB group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Sales Supervisor», «Store Team Leader», «Retail Floor Supervisor», «Client Relations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.