OTB Group Sales Associate
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 14, 2026
About OTB Group
OTB (Only The Brave) is an international fashion group that incubates and manages a portfolio of contemporary and heritage maisons. Renowned for a creative, brand-driven approach, OTB combines entrepreneurial leadership with global retail operations across multiple luxury and premium labels.
OTB hiring a Sales Associate at Orlando Vineland (Orlando, FL). Join a global fashion group to deliver luxury client service and drive retail sales.
Role & Responsibilities
- Deliver personalised, best-in-class client service to cultivate long-term relationships and maximise sales conversion.
- Achieve and exceed individual and store sales targets through proactive clienteling, upselling and cross-selling.
- Operate the point-of-sale system accurately, process transactions and manage cash handling procedures.
- Maintain impeccable merchandise presentation and visual standards in accordance with brand guidelines.
- Support stock management activities including receiving, inventory reconciliation and loss-prevention protocols.
- Contribute to in-store events, launches and local marketing initiatives to drive footfall and brand awareness.
- Capture client data and sales activity in the store CRM to support follow-up and reporting.
Qualifications
- Proven customer-facing retail experience, preferably in fashion or luxury retail (preferred 1+ years).
- Strong interpersonal and communication skills with an emphasis on relationship building and client service.
- Ability to work a flexible schedule including evenings, weekends and peak retail periods.
- High school diploma or equivalent; additional retail or product knowledge training is advantageous.
- Professional demeanour, presentation and alignment with the brand's aesthetic and service standards.
Skills
Experience
Entry-level sales experience in a retail environment is required; prior exposure to fashion or luxury retail is strongly preferred and will be considered an asset.
Education
High school diploma or equivalent; vocational retail or customer service training is a plus.
Workplace
This position is based in Orlando, Florida, USA.
Culture
OTB fosters an entrepreneurial, design-led culture where creativity and brand identity are central to the business. The workplace is international and fast-paced, emphasising teamwork, professional development and a client-first service ethos across its retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Boutique Sales Consultant», «Luxury Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.