OTB Group Sales Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 20, 2026
About OTB Group
Maison Margiela is a conceptual, avant‑garde luxury fashion house known for deconstructive design and rigorous attention to finish. The label operates within the OTB (Only The Brave) group, a multi‑brand fashion group that supports independent maisons with global retail infrastructure and a collaborative, entrepreneurial approach to brand development.
OTB / Margiela seeks a Sales Advisor (24h) for the Bruton Street boutique in London — part‑time retail role delivering high‑touch client service.
Role & Responsibilities
- Deliver exemplary, personalised client service to cultivate long‑term relationships and repeat business at the Bruton Street boutique.
- Achieve individual and store sales targets through proactive clienteling, cross‑selling and upselling.
- Maintain deep product knowledge across ready‑to‑wear, accessories and seasonal collections and communicate the Maison’s design philosophy to clients.
- Execute client outreach and follow‑up activities using CRM tools and reservation systems to build pipeline and convert appointments.
- Ensure visual merchandising and window displays meet brand standards and rotate product to maximise impact.
- Process transactions, returns and exchanges accurately using the point‑of‑sale system and follow cash handling procedures.
- Support stock management: receiving, tagging, replenishment, and periodic inventory counts.
- Contribute to in‑store events, private appointments and sample viewings, coordinating with the store and regional teams.
Qualifications
- Proven experience in luxury or premium retail, ideally within fashion or accessories (typically 1–3 years).
- Demonstrable track record of meeting sales targets and delivering high‑touch client service.
- Excellent interpersonal and communication skills with a polished, professional manner.
- Flexible availability, including evenings and weekends, to cover a 24‑hour weekly schedule and peak trading periods.
- Right to work in the UK.
Skills
Experience
Typically 1–3 years of hands‑on experience in luxury retail or boutique environments, with proven sales results and experience running client appointments and private sales.
Education
High school diploma or equivalent; vocational qualification in retail, fashion or hospitality preferred but not mandatory.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Maison Margiela values conceptual creativity, meticulous craftsmanship and understated luxury; its boutiques reflect a refined, intellectual aesthetic and a client‑centric approach. As part of the OTB group, the workplace blends entrepreneurial energy with structured retail support, emphasising collaboration, professional development and fidelity to each maison’s identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Associate», «Boutique Sales Consultant», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.