OTB Group Retail Sales Assistant (Part-time)
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About OTB Group
OTB (Only The Brave) is an international Italian fashion group that develops and supports a portfolio of contemporary and designer brands. The organisation is recognised for its entrepreneurial approach, creative autonomy across maisons and a market focus on premium, fashion-forward product.
OTB seeks a part-time Retail Sales Assistant in Milan — entry-level role supporting client service, POS duties and store merchandising.
Role & Responsibilities
- Deliver attentive, personalised customer service to a diverse clientele and convert interactions into sales.
- Operate the point-of-sale system accurately, process payments and manage receipts, returns and exchanges.
- Support store visual standards and merchandising, ensuring product presentation reflects brand guidelines.
- Maintain sales floor readiness: replenish stock, perform basic inventory checks and assist with stockroom organisation.
- Assist with store opening and closing procedures, daily cash reconciliations and loss-prevention practices.
- Contribute to local sales initiatives and support achievement of individual and store KPIs.
Qualifications
- Flexible availability including evenings, weekends and seasonal peaks; reliable punctuality and work ethic.
- Excellent interpersonal and communication skills with a service-oriented attitude.
- Basic numeracy and experience handling cash or card transactions.
- Polished personal presentation and sensitivity to luxury brand standards.
- Capacity to work standing for extended periods and assist with light visual merchandising tasks.
Skills
Experience
Entry-level retail experience preferred; 0–2 years in customer-facing retail or fashion environments is acceptable. Prior exposure to premium or luxury retail environments is an advantage.
Education
Secondary education completed; vocational training in retail, fashion or hospitality is a plus.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Culture
OTB fosters an entrepreneurial and creative workplace where brand identity and product innovation are prioritised. Teams operate with a strong retail focus and an expectation of professional presentation, collaboration and high standards of client service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Store Sales Assistant», «Client Advisor — Part-time», «Customer Service Assistant (Retail)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.