OTB Group Retail Facility Manager

About OTB Group

OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.

Role & Responsibilities

• Manage and coordinate regional facility management teams for routine and extraordinary maintenance, cleaning, security, and ancillary facility services across the brand portfolio
• Define and implement standardized facility management processes and operating procedures at the intercompany level
• Develop integrated service plans with forecasting and control of OPEX and CAPEX budgets in collaboration with brand finance departments
• Coordinate routine and extraordinary maintenance interventions, including energy management initiatives in liaison with the corporate energy management office
• Provide operational support to brands during new store openings, relocations, and closures while managing store operations in coordination with Retail Operations and Interior Design teams
• Manage and supervise vendors and service contracts, monitoring service quality through periodic inspections and adherence to KPIs and SLAs
• Coordinate with Indirect Procurement and Legal departments to prepare competitive vendor selection processes and activate new supply contracts
• Maintain continuous and proactive communication with store managers, vendors, and internal teams
• Manage and monitor specialized ticketing software systems
• Handle emergency response and extraordinary interventions at point-of-sale locations
• Collaborate with the HSE office to verify regulatory compliance at all sites and implement necessary corrective measures
• Prepare periodic reporting to senior management and key stakeholders on KPIs, costs, and vendor performance
• Participate in corporate sustainability and environmental impact reduction initiatives

Qualifications

• Degree or technical diploma in Architecture, Engineering, or equivalent discipline
• Minimum 7 years' experience in Facility Management roles, preferably in retail, fashion, and/or luxury sectors
• Proven experience managing multi-site networks in complex, structured European contexts
• Demonstrated experience in team management and coordination in cross-functional and multi-country environments
• Proven competency in OPEX/CAPEX budget management and maintenance cost control
• Technical knowledge of building systems, mechanical and electrical installations, and interior design
• Proficiency with Microsoft Office suite and AutoCAD
• Knowledge of CAFM/CMMS systems and Project Management tools
• Fluent English (written and spoken); knowledge of additional European languages is a plus
• Exceptional organizational skills, meticulous attention to detail, and proactive orientation toward deadlines
• Strong interpersonal and communication abilities with excellent problem-solving capabilities
• High availability for business travel and flexibility to travel throughout Italy and abroad

Skills

Experience

Minimum 7 years of professional experience in Facility Management roles, preferably within retail, fashion, and luxury sectors, with demonstrated expertise in managing multi-site networks across complex European operational contexts and coordinating facility teams in cross-functional, multinational environments.

Education

Degree or technical diploma in Architecture, Engineering, or equivalent discipline.

Workplace

Compensation

The base compensation for this position ranges from EUR 70,000 to EUR 80,000 per annum.

Benefits

Flexible working hours and smart working opportunities, supplementary healthcare coverage, supplementary pension contributions, exclusive discounts on OTB brand products, corporate volunteer initiatives, meal vouchers, work-life balance initiatives, continuous professional development and training opportunities.

Culture

Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.