OTB Group In-Store Client Developer and Deputy Store Manager
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Join Marni in Venice as an In-Store Client Developer and Deputy Store Manager. Lead teams, enhance client experiences, and drive sales in a dynamic luxury fashion environment.
Overview
OTB Group, a distinguished conglomerate in the luxury fashion industry, is renowned for its innovative and avant-garde approach to fashion. As part of this prestigious group, Marni embodies creativity and individuality, offering employees an enriching environment where unique talents and perspectives are celebrated.
Role & Responsibilities
- Lead a team to transform client experiences into memorable moments, driving individual and team objectives.
- Achieve commercial targets through effective team organization and product management.
- Enhance commercial performance through product knowledge, sales analysis, and stock management.
- Coach and provide feedback to ensure clients receive the highest standard of experience.
- Drive the omni-channel experience and utilize digital resources for communication.
- Empower and motivate the team to deliver an elevated customer experience.
- Build a client book to drive traffic and engagement.
- Support the Store Manager in executing store strategy for optimal sales performance.
- Contribute to business action plans to enhance sales across product categories.
- Demonstrate best-in-class sales and customer service on the selling floor.
- Ensure efficiency in clientelling, display, and merchandise management.
- Maintain stockroom organization and optimize stock management.
- Support the Store Manager in managing annual closures and inventories.
Qualifications
- Minimum of 5 years experience in fashion/luxury retail.
- In-depth product knowledge of women's fashion, including RTW, shoes, and accessories.
- Experience in training, empowering, and motivating teams.
- Results-driven and customer-focused.
- Strong communication skills across various platforms.
- Attention to detail.
- Availability to work weekends and public holidays.
- Knowledge of Russian is advantageous.
Skills
Experience
A minimum of five years in fashion or luxury retail, with a focus on team leadership and customer experience.
Workplace
This position is based in Venice, Veneto, Italy. Cerulean lists 44 open roles in Venice, including 3 posted recently. The broader Veneto area accounts for 236 active listings on Cerulean, 5 of which are new. In Italy as a whole, Cerulean currently features 1.326 open positions, with 39 posted this week.
Benefits
Employees are offered a dynamic and inclusive work environment that encourages creativity and professional growth.
Culture
Marni fosters a culture of creativity and inclusivity, where diverse talents and perspectives are not only recognized but encouraged to flourish. The brand values innovation and the ability to think outside the box, creating a vibrant and collaborative workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.