OTB Group Customer Service Intern
- Location
- Noventa VicentinaVenetoItaly
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 25, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Maison Margiela Customer Service Intern at OTB in Noventa Vicentina, Italy. Six-month internship supporting wholesale operations and customer success.
Role & Responsibilities
- Provide pre- and post-sale assistance to clients, wholesale agents, and branch offices
- Process order entry, merchandise reallocation, and inventory adjustments
- Record and manage end-of-season returns
- Monitor shipment progress and delivery status
Qualifications
- Bachelor's degree in Linguistics, Economics, or related discipline
- Fluent English language proficiency
- Strong proficiency in Microsoft Office, particularly Excel
- Team-oriented with demonstrated flexibility and initiative
Skills
Experience
No specific professional experience required; academic background in linguistics or economics preferred.
Education
Bachelor's degree in Linguistics, Economics, or related field.
Workplace
This position is based in Noventa Vicentina, Veneto, Italy, within easy reach of Venice.
Benefits
Company cafeteria access; expense reimbursement.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Support Intern», «Client Relations Intern», «Customer Success Associate», «Sales Operations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.