OTB Group Concession Manager

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Location
ParisÎle-de-FranceFrance
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 15, 2026

About OTB Group

OTB is an international fashion group that develops and manages a portfolio of progressive designer maisons. Known for supporting creative autonomy and commercial discipline, OTB operates across wholesale, retail and strategic brand partnerships, frequently collaborating with flagship department stores and luxury retailers worldwide.

OTB is hiring a Concession Manager for Galeries Lafayette in Paris. Lead operations, P&L and team performance for the brand concession.

Role & Responsibilities

  • Manage day‑to‑day operations of the brand concession within Galeries Lafayette, ensuring alignment with corporate brand standards and store policies.
  • Drive sales performance to meet and exceed monthly and seasonal targets through targeted merchandising, clienteling and promotional activity.
  • Own P&L responsibilities for the concession: sales planning, margin protection, stock turnover and cost control.
  • Recruit, coach and develop the concession team; build a high‑performing sales force through training, scheduling and performance management.
  • Coordinate inventory management, stock replenishment, visual merchandising and floor sets in collaboration with retail merchandising teams.
  • Deliver exceptional client experience and VIP service standards; implement clienteling programmes and after‑sales processes.
  • Act as primary liaison with Galeries Lafayette management for logistics, events, displays and operational compliance.
  • Prepare regular sales and KPI reports for regional management and participate in seasonal assortment and allocation meetings.

Qualifications

  • Proven track record in luxury or premium retail concession management, ideally within department stores.
  • Commercially astute with demonstrable experience managing P&L, sales forecasting and margin optimisation.
  • Leadership experience supervising and developing front‑of‑house teams.
  • Fluency in French; strong working proficiency in English preferred.
  • Ability to work retail hours including weekends and peak seasonal periods; flexible and service‑oriented.

Skills

Sales management P&L management Inventory control and stock replenishment Visual merchandising Clienteling and VIP service KPI analysis and sales reporting Microsoft Excel POS systems Team leadership and coaching

Experience

Typically 3–5 years of progressive experience in luxury or premium retail, with prior responsibility for a department store concession or comparable store‑in‑store operation and direct P&L accountability.

Education

Bachelor’s degree in business, retail management, fashion or a related discipline, or equivalent professional experience.

Workplace

The successful candidate will be located in Paris, Île-de-France, France.

Culture

OTB cultivates an entrepreneurial, brand‑centric culture that values design integrity alongside commercial rigour. Teams operate in a collaborative international network where creativity is supported by structured retail and wholesale expertise.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Concession Store Manager», «Department Store Concession Manager», «Retail Concession Manager», «Store‑in‑Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.