OTB Group Client Advisor
- Location
- WertheimBaden-WürttembergGermany
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 9, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Client Advisor role at Diesel/OTB in Wertheim, Germany. Full-time or part-time position in luxury fashion retail.
Role & Responsibilities
- Greet and assist customers to deliver consistently exceptional shopping experiences and exceed service expectations
- Develop and maintain long-term, authentic customer relationships through personalized attention and empathetic communication
- Demonstrate product expertise and articulate compelling brand narratives and storytelling for all collections
- Process all point-of-sale transactions independently and accurately
- Uphold elevated visual merchandising standards throughout the store, adhering to global VM directives
- Monitor customer preferences, needs, and expectations, placing client satisfaction at the center of all decisions
- Contribute innovative ideas and insights to continuous store improvement and operational excellence
- Stay informed of emerging fashion trends and market developments within the luxury retail sector
Qualifications
- Previous sales experience, preferably in established fashion or luxury retail environments
- Advanced knowledge of the luxury sector and specific product attributes
- Outstanding communication and interpersonal skills
- Proficiency in client service with a commercial mindset
- Very good English language proficiency
Skills
Experience
Previous sales experience in established fashion or luxury retail environments; demonstrated success in client advisory and commercial retail settings.
Workplace
This position is based in Wertheim, Baden-Württemberg, Germany, within easy reach of Frankfurt.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Client Relations Specialist», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.