OTB Group Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 4, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Client Advisor at Maison Margiela in Venice (October–January). Luxury fashion retail position delivering exceptional service and driving sales.
Role & Responsibilities
- Provide warm welcome and personalized service to all clients, ensuring an exceptional shopping experience
- Identify client needs and present suitable products to drive sales and achieve individual and store sales targets
- Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business
- Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits
- Support the upkeep of visual merchandising standards to ensure the store reflects the brand's image
- Work collaboratively with team members to contribute to the store's overall success and smooth operation
- Assist with inventory management tasks, ensuring products are properly stocked and presented
- Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment
Qualifications
- Proven experience as a Client Advisor, preferably in the luxury fashion or ready-to-wear sector
- Demonstrated ability to build long-term, successful relationships with diverse international clientele
- Excellent communication and interpersonal skills
- Proficiency in cross-selling across multiple product categories
- Fluency in Italian and English (mandatory)
Skills
Experience
Experienced Client Advisor with a background in the luxury industry and an affinity for ready-to-wear fashion. Demonstrated proactivity in driving commercial performance and versatility in managing challenges in a fast-paced retail environment.
Workplace
This position is based in Venice, Veneto, Italy.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Fashion Consultant», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.