OTB Group Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 12, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Maison Margiela seeks Client Advisor (20h, fixed-term) in Venice, Italy. Luxury retail experience and Italian/English fluency required.
Role & Responsibilities
- Provide warm welcome and personalized service to ensure an exceptional shopping experience for all clients
- Identify client needs and present suitable products to drive sales and achieve individual and store sales targets
- Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business
- Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate features and benefits
- Support visual merchandising standards to ensure the store reflects the brand's distinctive identity
- Collaborate with team members to contribute to the store's overall success and smooth operations
- Assist with inventory management tasks, ensuring products are properly stocked and presented
- Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment
Qualifications
- Proven experience as a Client Advisor, ideally within the luxury industry
- Demonstrated affinity for ready-to-wear fashion and haute couture
- Strong ability to build long-term relationships with diverse, international clientele
- Excellent cross-selling capabilities across all product categories
- Proficiency in both Italian and English (mandatory)
Skills
Experience
Experienced Client Advisor with a background in the luxury fashion industry, demonstrating proactive commercial performance and versatility in retail client-facing environments.
Education
High school diploma or equivalent (or secondary education as per Italian standards); additional training in luxury retail or fashion is advantageous.
Workplace
This position is based in Venice, Veneto, Italy.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.