OTB Group Client Advisor

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Location
Employment Full-Time
Seniority Mid-Level
Posted Mar 4, 2026

Join OTB Group in Den Haag as a Client Advisor. Deliver luxury retail experiences and build client relationships in a dynamic, inclusive environment.

Overview

OTB Group, a distinguished conglomerate in the luxury fashion industry, encompasses renowned brands such as Diesel, known for its pioneering spirit in denim and casual fashion. Diesel has expanded its influence into the premium casual wear sector, offering a unique alternative within the luxury market. With a presence in over 80 countries and more than 5,000 points of sale, including 400 company-owned stores, Diesel is a truly global entity.

Role & Responsibilities

  • Welcome and assist clients, providing an exceptional in-store experience by understanding client desires and crafting personalized shopping experiences.
  • Serve as a Brand Ambassador, embodying the brand's image and values through knowledge and presentation.
  • Foster long-term relationships with clients, nurturing loyalty through personal connections and CRM initiatives.
  • Lead sales efforts on the floor, maximizing sales opportunities and driving both individual and team sales results.
  • Maintain comprehensive brand and product knowledge, staying informed about new trends and competitors.
  • Ensure the shop floor and visual displays meet high luxury standards, adhering to company operational guidelines and stock procedures.

Qualifications

  • Proven track record in delivering sales within a luxury retail environment, with experience in clienteling activities.
  • Excellent understanding of the luxury sector and product sensitivity.

Skills

Strong communication skills and commercial acumen. Digital proficiency and openness to innovative working methods. Ability to effectively interact with international clients. Passion for the Diesel brand, its products, and heritage.

Experience

Experience in luxury retail sales and clienteling is required.

Workplace

The successful candidate will be located in The Hague, South Holland, Netherlands, with easy access to Rotterdam. Across the South Holland region, Cerulean lists 16 open positions. Cerulean currently advertises 136 open roles in Netherlands, including 7 added in the last 48 hours.

Benefits

The position offers a range of development opportunities within Diesel and the OTB Group's store network in the Netherlands and internationally, employee discounts on Diesel products, a dynamic and youthful team environment, a highly inclusive workplace, and lunch vouchers.

Culture

OTB Group fosters an inclusive and dynamic work environment, characterized by a youthful and energetic team. The company values diversity and encourages innovation, providing employees with opportunities for growth and development within its global network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.