OTB Group Client Advisor
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About OTB Group
Staff International is a creative production platform within the OTB Group, recognised for its Made‑in‑Italy craftsmanship and end‑to‑end production capabilities. The organisation partners with several OTB maisons and licensed labels to design, produce and distribute collections globally, balancing creative vision with technological innovation and sustainable practices.
OTB Group — Client Advisor (Dsquared2 Outlet) in Rome. Join Staff International's retail team at Castel Romano delivering elevated client service.
Role & Responsibilities
- Welcome and assist clients, delivering personalised, high‑level service aligned with the brand’s positioning.
- Understand client needs and recommend appropriate products and solutions to enhance conversion and satisfaction.
- Execute sales transactions, process payments and manage returns in accordance with company procedures.
- Maintain the corner’s visual presentation, implementing store and brand guidelines for merchandising and displays.
- Monitor stock levels, manage replenishment and support inventory control and back‑of‑house organisation.
- Support visual merchandising projects and seasonal rollouts with attention to detail and brand consistency.
- Build and nurture client relationships to drive repeat business and contribute to store sales targets.
Qualifications
- Professional demeanour with strong customer‑service orientation and a client‑first mindset.
- Excellent interpersonal and communication skills; persuasive selling ability.
- Capable of operating POS systems and handling cash accurately; basic numeracy for sales transactions.
- Organised, reliable and able to work effectively within a fast‑paced retail environment.
- Interest in fashion and brand aesthetics; previous exposure to luxury or contemporary fashion retail considered an asset.
Skills
Experience
Previous experience in retail sales, ideally within fashion or luxury outlets, is preferred; experience with branded retail environments and stock management strongly valued.
Education
High school diploma or equivalent; vocational training in retail, fashion or visual merchandising is a plus.
Workplace
This position is based in Rome, Lazio, Italy.
Culture
The employer operates at the intersection of creativity and industrial production, emphasising craftsmanship, innovation and sustainable practice. Teams are accustomed to collaborating closely with creative directors and commercial partners, working in a fast‑paced environment that values flexibility, brand fidelity and technical excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Associate», «Personal Client Advisor», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.