OTB Group Client Advisor
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 24, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Client Advisor position at Maison Margiela Paris Montaigne boutique for full-time 35-hour weekly retail role.
Role & Responsibilities
- Welcome, accompany, and advise each client by offering a qualitative and personalized shopping experience
- Embody the house values and act as a true ambassador to clients by highlighting products through relevant discourse and excellent knowledge of collections and the brand universe
- Develop a privileged client relationship founded on active listening, bespoke advice, and loyalty-building to create a durable bond of trust
- Actively contribute to achieving and surpassing commercial objectives and KPIs
- Monitor and analyze personal performance metrics including sales revenue, conversion rate, and Net Promoter Score (NPS)
- Adopt a proactive posture to optimize results and client satisfaction
- Ensure impeccable presentation of the point of sale in compliance with merchandising guidelines
- Execute cash operations with rigor and reliability, including opening, closing, and receipting procedures
- Oversee inventory management, reliability, and stock maintenance according to brand standards
Qualifications
- Minimum 2 years of experience in the luxury sector
- Excellent sales performance capabilities combined with high-quality service delivery
- Versatile, available, and meticulous approach to work
- Attentive to client needs in order to provide tailored counsel and foster loyalty
- Dynamic, professional, and driven by challenge-oriented mindset
- Fluent in English (mandatory)
- Knowledge of Mandarin or Russian preferred
Skills
Experience
Minimum 2 years of professional experience in luxury retail or client-facing roles within the fashion and accessories sector, demonstrating proven ability to achieve sales targets while maintaining elevated service standards.
Education
No specific formal education requirements stated; professional experience in luxury retail is the primary qualifier.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Relations Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.