OTB Group Client Advisor
- Location
- ParisÎle-de-FranceFrance
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 20, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Maison Margiela Paris seeks Client Advisor for 2-month contract (Aug–Sept 2026). Luxury retail role requiring 2+ years experience and English fluency.
Role & Responsibilities
- Welcome, accompany, and advise each client with tailored, qualitative service that reflects the brand's distinctive identity and heritage
- Embody Maison Margiela's values as a brand ambassador, leveraging comprehensive knowledge of collections and the house's creative universe to articulate product narratives persuasively
- Cultivate privileged client relationships founded on attentive listening, bespoke counsel, and loyalty-building initiatives to establish lasting trust and engagement
- Actively contribute to the achievement and surpassing of commercial objectives and key performance indicators (KPI)
- Monitor and analyze personal performance metrics including sales revenue, conversion rates, and net promoter score (NPS)
- Adopt a proactive stance to optimize results and client satisfaction
- Ensure impeccable presentation of the point of sale in strict adherence to merchandising guidelines
- Execute cash operations with precision and reliability, including opening, closing, and payment processing, while adhering to brand procedures and standards for sales, returns, and exchanges
- Maintain rigorous inventory management, oversight, and accuracy
Qualifications
- Minimum 2 years of professional experience in the luxury sector
- Demonstrated ability to achieve excellent sales performance while maintaining premium service quality
- Proficiency in English (mandatory)
- Strong interpersonal and commercial acumen
- Exceptional attention to client needs and personalization
- Reliability and meticulous work methodology
Skills
Experience
Minimum 2 years in the luxury fashion or retail sector, demonstrating excellence in sales performance, client service, and operational rigor within a premium environment.
Education
No specific educational qualifications stated; professional experience and demonstrated retail excellence prioritized.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Client Relations Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.