OTB Group Client Advisor
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 3, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Maison Margiela seeks Client Advisor for Paris boutique. Luxury retail role with 2+ years sector experience required. English mandatory, Mandarin/Russian preferred.
Role & Responsibilities
- Welcome, accompany, and advise clients to deliver a qualitative and personalized shopping experience
- Embody the brand's values and serve as a genuine ambassador, showcasing products through compelling product knowledge and mastery of the Maison's collections and heritage
- Cultivate privileged client relationships rooted in active listening, bespoke counsel, and loyalty-building to establish enduring trust
- Actively contribute to achievement and surpassing of sales targets and key performance indicators (revenue, conversion rate, NPS)
- Track and analyze individual performance metrics with a proactive approach to optimize results and client satisfaction
- Maintain impeccable point-of-sale presentation in compliance with merchandising guidelines
- Execute cash operations with rigor and reliability (opening, closing, receipting) and adhere to established brand procedures for sales, returns, and exchanges
- Ensure accurate inventory management, reliability, and stock control
Qualifications
- Minimum 2 years of experience in the luxury sector
- Proficiency in English (mandatory)
- Proficiency in Mandarin or Russian (highly preferred)
- Excellent sales and interpersonal skills
- Strong attention to client needs and proactive service orientation
- Rigorous, reliable, and detail-oriented work ethic
- Dynamic, professional approach with a competitive drive
- Versatility and availability for retail operations
Skills
Experience
Minimum 2 years of experience in the luxury sector, with demonstrated excellence in sales performance and quality service delivery.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.