OTB Group Client Advisor
- Location
- ParisÎle-de-FranceFrance
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 15, 2026
About OTB Group
OTB (Only The Brave) is an independent Italian fashion group known for a portfolio of creative, internationally distributed brands. The group operates globally across design, wholesale and retail channels, combining entrepreneurial energy with an emphasis on brand identity, craftsmanship and progressive fashion leadership.
OTB seeks a Client Advisor in Paris (Montpensier). Join the retail team to deliver luxury client service and drive sales.
Role & Responsibilities
- Deliver exceptional, personalised service to high-end clientele to convert footfall into sustained customer relationships and repeat business.
- Execute proactive clienteling using CRM tools: maintain client records, follow up post‑sale and cultivate long‑term loyalty.
- Achieve and exceed individual and store sales KPIs through expert product presentation, upselling and cross‑selling.
- Maintain elevated visual merchandising and presentation standards to reflect the maison’s aesthetic and merchandising directives.
- Operate point‑of‑sale systems, manage stock movements and support inventory control and loss‑prevention procedures.
- Represent the brand at in‑store events and collaborate with store leadership on local marketing and selling initiatives.
- Continuously develop product knowledge and stay informed on collections, materials and brand heritage to advise clients authoritatively.
Qualifications
- Minimum 1–3 years’ experience in luxury or premium retail sales, with demonstrated achievement against sales targets.
- Polished interpersonal skills with the ability to build rapport quickly and manage a discerning clientele.
- Proven clienteling experience and familiarity with CRM and POS systems.
- Excellent visual awareness and attention to detail to uphold luxury presentation standards.
- Flexible availability, including evenings and weekends, to support retail trading hours.
- Fluency in French and English is preferred; additional languages are an asset.
Skills
Experience
Preferably 1–3 years of direct experience in luxury or premium retail environments with a track record of meeting sales targets and building repeat clientele.
Education
High school diploma or equivalent; vocational training or certification in retail, sales or luxury goods preferred.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
OTB cultivates an entrepreneurial, design‑driven culture that values creativity, brand authenticity and international collaboration. The working environment blends rigorous retail discipline with a strong emphasis on brand storytelling and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Client Specialist», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.