OTB Group Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 9, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Maison Margiela seeks an experienced Client Advisor in Milan for its flagship store at La Rinascente. Luxury fashion sales role with Italian and English required.
Role & Responsibilities
- Welcome and provide personalized service to clients, creating an exceptional luxury shopping experience
- Identify client needs and present curated product selections to achieve individual and store sales targets
- Build and maintain long-term client relationships to foster brand loyalty and repeat business
- Maintain current knowledge of products, brand history, design philosophy, and seasonal collections
- Support visual merchandising standards to ensure the store environment reflects the brand's distinctive identity
- Collaborate with team members to ensure smooth store operations and collective success
- Manage inventory tasks, ensuring products are properly stocked and visually presented
- Uphold company policies, procedures, and professional grooming standards appropriate to a luxury retail environment
Qualifications
- Proven experience as a Client Advisor, preferably within the luxury sector
- Affinity for ready-to-wear fashion and contemporary design aesthetics
- Ability to build long-term relationships with diverse, international clientele
- Strong cross-selling capabilities across product categories
- Fluency in Italian and English
- Professional demeanor and understanding of luxury retail standards
Skills
Experience
Proven background as a Client Advisor in the luxury fashion or ready-to-wear sector, with demonstrated success building relationships with international clients and driving sales performance.
Education
No specific formal education requirements stated; relevant professional experience in luxury retail prioritized.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Associate», «Style Advisor», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.