OTB Group Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €23241.12–26,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 19, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Diesel Client Advisor at The Mall Outlet Leccio—new store opening offering sales role with €23–26k annual salary, commissions, and career growth in premium casual fashion retail.
Role & Responsibilities
- Welcome and assist each client, providing an excellent in-store experience and demonstrating deep knowledge of client desires, needs, and expectations
- Act as a skilled storyteller, asking engaging questions to create authentic, long-term bonds with clients and tailor the shopping experience
- Handle customer complaints effectively by liaising with line management when necessary
- Demonstrate active leadership on the selling floor to drive individual and team sales objectives while maintaining accountability for results
- Execute proactive cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs
- Exhibit comprehensive brand and product knowledge with up-to-date awareness of fashion trends and competitor activity
- Maintain shop floor standards and visual displays in compliance with company operational guidelines and stock procedures
- Contribute to store security by preventing product theft, including proper merchandise tagging and floor management
- Develop and nurture client relationships through personal connections and CRM initiatives
- Manage and drive sales by creating hand-crafted experiences that understand client desires and achieve optimal sales performance
Qualifications
- Previous experience in sales roles
- Experience in structured fashion luxury or retail companies preferred
- Excellent understanding of the luxury sector and product sensitivity
- Strong communication skills and commercial mindset
- Willingness to evolve within the organization
- Digitally aware and open to new ways of working
Skills
Experience
Previous experience in retail sales roles, ideally within structured luxury fashion retail environments.
Workplace
This position is based in Leccio, Tuscany, Italy, within easy reach of Florence.
Compensation
The base compensation for this position ranges from EUR 23241.12 to EUR 26,000 per annum.
Benefits
Competitive pay with commissions on sales (0.6% to 1.8% of sales); generous employee discount on Diesel and OTB group brands; development and career progression opportunities within Diesel and OTB group store network in Italy and abroad; lunch vouchers for each working day; inclusive, dynamic working environment.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Fashion Sales Associate», «Store Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.