OTB Group Client Advisor
- Location
- Boca RatonFloridaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 18, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Marni Client Advisor position in Boca Raton, FL. Join the luxury fashion brand as a Client Advisor/Key holder and drive sales through exceptional personalized service.
Role & Responsibilities
- Greet and assist clients with a warm, professional, and personalized approach
- Provide expert product knowledge and styling advice tailored to client needs
- Drive sales through exceptional service, upselling, and cross-selling strategies
- Maintain a high level of client satisfaction to encourage repeat business
- Build and maintain strong relationships with clients, offering a personalized luxury shopping experience
- Develop a client book and engage through follow-ups, invitations to events, and personal styling sessions
- Anticipate client needs and proactively offer recommendations
- Uphold the brand's values, image, and standards at all times
- Stay updated on brand history, new collections, and industry trends
- Ensure store presentation and merchandising align with brand guidelines
- Process transactions efficiently and handle POS system operations
- Manage inventory, stock replenishment, and product care
- Support back-office functions and participate in visual merchandising activities
Qualifications
- Previous experience in fashion, jewelry, or lifestyle retail
- Strong interpersonal and storytelling skills
- Ability to meet and exceed sales targets
- Passion for delivering a personalized shopping experience
- Ability to interact professionally with an international clientele
- Collaborative spirit and team-oriented mindset
- Proficiency with point-of-sale systems
- Fluency in additional languages is preferred
Skills
Experience
Previous experience in fashion, jewelry, or lifestyle retail environments, with a demonstrated track record of meeting and exceeding sales targets through client-centric service delivery.
Education
High school diploma or equivalent; additional retail or customer service certification is advantageous.
Workplace
This position is based in Boca Raton, Florida, USA, within easy reach of Miami.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.