Orlebar Brown Store Manager

About Orlebar Brown

Founded in London in 2007 by Adam Brown, Orlebar Brown redefined men’s swimwear through tailored swim shorts inspired by the precision of traditional trousers. Now part of Chanel, the British brand extends its distinctive approach across resortwear, combining vibrant photographic prints, considered fabrics and an effortless holiday sensibility. As an employer, Orlebar Brown brings together creative, commercial and retail expertise around a clearly articulated lifestyle proposition. Its activities encompass design, product development, digital commerce and customer experience, offering professionals the opportunity to contribute to a luxury brand where attention to detail, distinctive storytelling and an understanding of contemporary leisure are central to its identity.

Role & Responsibilities

• Ensure the boutique meets its commercial targets and delivers strong profitability; maintain commercially effective windows and store space, follow visual merchandising guidelines and standards, and implement the store smoothly as a model for new collection launches.
• Set the standard for service and sales culture by achieving personal and store targets for conversion, units per transaction, average transaction value, data capture, and personal sales.
• Recruit and develop a high-performing sales team; deliver on-the-job training and development pathways using OB training tools, motivate the team to optimize store performance and embody brand standards, and plan succession to support career progression and talent retention.
• Control operating costs in line with the store budget, focusing on store sales and margin.
• Lead by example to maintain the highest standards of presentation, cleanliness, and staff appearance.
• Attend regular training on seasonal product launches and service standards to maintain up-to-date knowledge and deliver exceptional service.
• Ensure measures are in place to prevent loss and protect profits and inventory.
• Support the implementation and development of client management initiatives to strengthen the boutique’s customer base.
• Demonstrate strong leadership by example, maintaining a positive attitude and taking responsibility for personal actions.
• Undertake other ad hoc store-management duties deemed necessary by management for effective store operations and staff performance; work closely with headquarters to implement in-store commercial strategies.
• Manage workplace health and safety in line with company policy to create a safe environment for the team and customers.
• Ensure human resources issues are handled in accordance with company policy.

Qualifications

• Proven experience managing a luxury or premium-brand environment.
• Willingness to adapt and take on new challenges.
• Excellent understanding of key performance indicators and their impact on store performance.
• Ability to maintain a professional image in all circumstances.
• Ability to handle multiple demands and manage competing priorities.
• Excellent verbal and written communication skills.
• Strong commitment to maintaining high standards in the store environment and keen attention to detail.
• Knowledge of spoken and written English is an advantage.

Skills

Benefits

Private medical insurance through Henner, with the option to add dependants; company pension plan; discounts on Orlebar Brown and CHANEL products; exclusive employee sales.

Culture

Orlebar Brown’s workplace culture reflects its British heritage and distinctive approach to tailored swimwear, combining a relaxed, holiday-inspired spirit with exacting standards of design and quality. The brand’s emphasis on fit, colour and contemporary lifestyle places creativity, attention to detail and customer experience at the heart of its professional environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.