- Location
- 77 Marsh Wall (View map)London E14 9SHUK
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- Nov 3, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
The Visual Merchandiser will improve OMEGA’s in-store and online presentation across the South Region, maximise display opportunities and support marketing activity, store openings and SIS installations. The role includes retailer relationship management, product and stock oversight, territory reporting, competitor monitoring and detailed account planning.
Role & Responsibilities
- Ensure OMEGA products are displayed to the required standard across the territory to maximise sales.
- Improve brand presentation at points of sale by securing additional display space and enhancing product displays.
- Monitor online merchandising on retailer websites and social media channels.
- Support OMEGA marketing activities at or related to points of sale.
- Optimise the in-store and online visual representation of OMEGA according to brand guidelines, and develop creative solutions to maximise brand exposure.
- Support new SIS installations and refurbishments at every stage, liaising with retailers, brand management, local contractors and OMEGA headquarters.
- Supply approved points of sale with display materials, including displays, SIS furniture, signage, clocks and other relevant materials.
- Implement Head Office marketing activities at points of sale to maximise brand visibility and support sell-out, including gaining display space, bespoke merchandising, brand materials and OMEGA SIS.
- Monitor each point of sale for OMEGA brand image, competitor activity and stock issues that hinder appropriate brand display.
- Monitor OMEGA’s image on retailer websites and identify unauthorised use of the brand across the territory.
- Submit regular, detailed reports with data and photographs to Head Office on the status and development of each point of sale.
- Provide guidance to maintain correct brand presentation.
- Participate in creating and implementing bespoke shop windows in liaison with Head Office Marketing.
- Monitor the condition and wear of OMEGA point-of-sale materials.
- Communicate with the local TAM to share stock information for each point of sale.
- Build relationships with retail staff and present new product launches and collections in line with marketing guidelines.
- Manage in-store ranges and stock to ensure appropriate rotation and visibility across all product lines.
- Schedule retailer visits at times convenient for the retailer.
- Develop and maintain in-depth knowledge of all products.
- Plan effectively for active accounts and maximise the productive use of available merchandising hours.
- Maintain informative, up-to-date filing systems and complete required report forms.
- Build a comprehensive understanding of territory retailers, including sales performance, stockholding and competitor activity.
- Build close working relationships with the Head of Marketing, Brand Manager and OMEGA Brand teams, maintaining regular communication about each retailer.
- Provide consistent, regular feedback on market and competitor information and escalate stock and product issues to relevant departments.
- Maximise OMEGA display opportunities against competitors and relay relevant competitor activity and information to Head Office.
- Support new store openings and attend customer evenings or events where appropriate.
Qualifications
- Previous experience in a similar role within the retail sector.
- Good self-motivation and excellent attention to detail.
- Proven creativity is an asset.
- Excellent communication skills at all levels.
- Good IT knowledge.
- Results-oriented and customer-oriented.
- Negotiation skills.
- Flexibility.
- Proactivity.
Skills
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Merchandiser», «Visual Presentation Specialist», «Merchandising Specialist», «Brand Presentation Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
