Omega Sales Consultant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 29, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
OMEGA seeks a Retail Sales Advisor at its Royal Exchange London boutique to deliver luxury watch sales and exceptional customer service.
Role & Responsibilities
- Greet and serve all customers, delivering a full and memorable experience with exceptional service
- Ensure comprehensive familiarity with OMEGA's product range, past and present, to provide detailed customer information
- Demonstrate thorough knowledge of all watch functions and OMEGA product specifications
- Contribute to achieving monthly, quarterly, and annual sales targets for the boutique
- Manage cash transactions, credit card payments, and international currency with security and accuracy
- Assist in controlling shrinkage through attentive floor presence, proper merchandise handling, and adherence to till and administrative procedures
- Maintain store cleanliness and presentation standards on both shop floor and back-of-house areas
- Display merchandise according to visual merchandising guidelines and brand standards
- Attend product training sessions and take responsibility for understanding new products and collections
- Adhere to company policies, attend briefing sessions, and communicate professionally with customers and colleagues
- Manage international customer interactions with cultural awareness and linguistic sensitivity
Qualifications
- Experience at sales advisor level in the retail industry
- Previous background in luxury retail, watches, or jewelry
- Deep understanding of luxury retail principles and brand positioning
- Natural passion for OMEGA, horology, or luxury retail environments
- Demonstrated experience serving international clientele
- Ability to work flexible shifts and extended trading hours
- Professional presentation and communication skills
Skills
Experience
Experience in retail sales at an advisor level, with a background in prestige retail, watches, jewelry, or luxury goods preferred. Demonstrated experience engaging with international customers and familiarity with diverse cultural expectations essential.
Education
No specific formal educational qualifications stated; however, strong communication and numeracy skills are implicit in the role requirements.
Workplace
This position is based in London, England, UK.
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Advisor», «Client Advisor», «Luxury Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.