Omega Sales Associate

About Omega

Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.

Role & Responsibilities

• Establish a welcoming and approachable luxury retail environment that reflects OMEGA's brand heritage and values
• Demonstrate comprehensive product knowledge across OMEGA's entire collection, articulating the distinctive characteristics, technical specifications, and heritage of each timepiece
• Cultivate enduring relationships with clients through memorable experiences that provide insights into OMEGA's history and craftsmanship
• Meet and exceed individually assigned sales objectives whilst maintaining the highest standards of client service
• Develop clientele through both direct clientelling efforts and professional networking activities
• Maintain detailed client records documenting preferences, purchase history, and aspirations to facilitate personalized future service
• Provide specialized after-sales support and product maintenance guidance to ensure client satisfaction and retention
• Assist colleagues in executing the boutique's sales protocols and team-based selling initiatives
• Identify and cultivate new prospects through targeted outreach and relationship-building strategies

Qualifications

• Minimum 2–5 years of documented luxury retail sales experience, preferably in timepieces or fine jewelry
• Proven ability to consistently achieve or exceed sales targets within a luxury retail environment
• Exceptional interpersonal and communication skills, both written and verbal
• Demonstrated capability to learn and articulate technical product specifications and horological concepts
• Strong negotiation skills and consultative selling approach
• Flexibility to work varied schedules throughout the week, including weekends as required
• Local Miami applicant preferred

Skills

Experience

The ideal candidate possesses 2–5 years of progressive luxury retail experience, with a demonstrated track record of longevity with prior luxury employers. A background in timepiece or fine jewelry retail is strongly preferred. The successful applicant will have proven ability to establish rapport with high-net-worth clientele, articulate complex product features, and drive revenue growth through consultative selling techniques.

Education

No specific educational qualifications are required; however, strong literacy and numeracy skills are essential for this role.

Workplace

Compensation

The base compensation for this position ranges from USD 21 to USD 26 per hour.

Benefits

Excellent health, dental and vision insurance (employee and dependents eligible from the 1st of the month following 30 days of employment, with generous employer contribution); immediate participation in 401(k) with 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution); company-paid life insurance and Long Term Disability insurance; 18 PTO days per year, increasing to 23 after 5 years; 7 additional days per year of paid leave for medical, parental, and military leave; paid holidays; voluntary FSA, short-term disability, and accident/hospital indemnity insurance; employee product discount; TransitChek Program (up to $270 pre-tax dollars monthly for commuting and parking); free parking (if applicable); internal transfer and career growth opportunities; $500 employee referral bonuses.

Culture

Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.