Omega Sales Associate

About Omega

Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.

Role & Responsibilities

• Establish a welcoming and approachable luxury environment.
• Demonstrate in-depth knowledge of the product range and its distinctive characteristics.
• Build enduring client relationships by creating memorable experiences and sharing insights into OMEGA's heritage.
• Use training techniques to engage, inform, and retain a satisfied, loyal client base.
• Provide a distinctive experience to every client.
• Meet and exceed sales goals.
• Deliver personalized client service relating to product maintenance.
• Develop prospective clients through clienteling, networking, and outreach.
• Maintain and grow existing client relationships, recording client milestones, tastes, and goals for future purchases.
• Support team members in the sales process in accordance with boutique protocols.

Qualifications

• 2–5 years of luxury retail experience, preferably in timepieces or fine jewelry.
• A proven record of longevity with previous luxury employers.
• Impressive selling capabilities and notable customer service skills.
• Strong written and verbal communication skills.
• Adaptability and willingness to learn the technical aspects of the timepiece collection.
• Negotiation skills.
• Passion for selling.
• Ability to work a flexible schedule throughout the week.
• Local applicants only.

Skills

Experience

2–5 years of luxury retail experience, preferably in timepieces or fine jewelry; a proven record of longevity with previous luxury employers.

Benefits

Health, dental, and vision insurance for employees and dependents, eligible from the first day of the month following 30 days of employment, with an employer contribution; immediate 401(k) participation and a 100% vested employer match after one year (up to 4% with a 5% employee contribution); company-paid life insurance and long-term disability; 18 PTO days annually, increasing to 23 after five years; seven days of extended paid medical, parental, and military leave annually; holiday pay; voluntary FSA, STD, and accident/hospital indemnity insurance; employee product discount; Transitchek commuting or parking benefit of up to $270 pre-tax per month; internal transfer and growth opportunities; $500 employee referral bonus; free parking where applicable.

Culture

Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.