Omega Sales Associate
- Location
- Costa MesaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–28/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 24, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
OMEGA Luxury Timepieces Sales Associate at South Coast Plaza in Costa Mesa, CA. Hourly position with competitive compensation, benefits, and commission.
Role & Responsibilities
- Establish a welcoming and approachable luxury retail environment that reflects OMEGA's prestigious brand identity
- Demonstrate expert knowledge of the complete range of OMEGA timepieces and their distinctive technical and heritage characteristics
- Cultivate enduring client relationships by delivering memorable experiences that communicate the brand's ancestry and craftsmanship
- Engage and inform clients through comprehensive training techniques to develop a gratified and loyal clientele
- Exceed individual and team sales objectives while maintaining exceptional service standards
- Provide personalized client service through ongoing product maintenance support and proactive outreach
- Develop both prospective and existing clients through strategic clienteling, networking, and relationship management
- Maintain detailed client records documenting preferences, purchase history, and future aspirations to facilitate personalized experiences
- Support team members in executing the boutique sales process according to established protocols
- Expand the existing client base and identify new prospects through targeted networking and outreach initiatives
Qualifications
- 2–5 years of demonstrated luxury retail sales experience, preferably in timepieces or fine jewelry
- Proven track record of achievement with prior luxury retail employers
- Exceptional selling capabilities and customer service acumen
- Strong written and verbal communication skills
- Technical aptitude for learning the nuances of mechanical and precision watchmaking
- Demonstrated negotiation expertise
- Flexibility to work variable schedules throughout the week
- Proficiency with Microsoft Office applications
Skills
Experience
Candidates must possess 2–5 years of progressive luxury retail sales experience, ideally within the timepiece, fine jewelry, or haute horlogerie sectors. A proven history of longevity with prestigious luxury brands and a demonstrable track record of exceeding sales targets are essential. Exceptional aptitude for building and maintaining high-net-worth client relationships is required.
Education
High school diploma or equivalent required; post-secondary education in business, hospitality, or luxury retail management is advantageous.
Workplace
The successful candidate will be located in Costa Mesa, California, USA, with easy access to Los Angeles.
Compensation
The base compensation for this position ranges from USD 23 to USD 28 per hour.
Benefits
Excellent health, dental and vision insurance (employee and dependents eligible 1st of month following 30 days; generous employer contribution); immediate participation in 401(k) with 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution); company-paid life insurance and long-term disability; 18 PTO days per year (23 after 5 years); 7 days per year extended paid time for medical, parental and military leave; holiday pay; voluntary FSA, short-term disability, and accident/hospital indemnity insurance; employee product discount; Transitchek Program (up to $270 pre-tax per month); internal transfer and growth potential; $500 employee referral bonuses; free parking (if applicable).
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Advisor», «Timepiece Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.