Omega Sales Assistant
Omega — Sales Assistant (Full Time) in Venice, Italy. Join Omega's Venice boutique to deliver luxury client service and drive sales.
Overview
Omega is a Swiss luxury watchmaker renowned for technical precision, iconic design and a global retail network. The brand operates within The Swatch Group, one of the world’s leading watch conglomerates; its Italian operations are managed by The Swatch Group (Italia) S.p.A., which supports marketing, sales and a nationwide portfolio of corporate boutiques and retail locations.
Role & Responsibilities
- Deliver exemplary, personalised client service in line with Omega’s luxury positioning; cultivate long-term relationships and convert enquiries into sales.
- Achieve and exceed individual and boutique sales targets through consultative selling and product storytelling.
- Maintain expert product knowledge across Omega collections, movements and brand heritage to advise clients accurately.
- Manage point-of-sale transactions, cash handling, invoicing and returns in accordance with company procedures.
- Operate clienteling and CRM activities: capture client data, schedule follow-ups and support post‑sale service.
- Ensure boutique presentation and visual merchandising standards are upheld; assist with window and in-store displays.
- Support inventory control, stock replenishment, receiving and periodic inventories with strict attention to security.
- Coordinate with after-sales service and workshop teams to assist clients with servicing, warranties and repairs.
Qualifications
- Proven retail or luxury sales experience; prior exposure to watches, jewellery or premium accessories is highly desirable.
- Strong interpersonal and communication skills with a polished, client-facing manner.
- Comfortable working to sales targets and motivated by commercial KPIs.
- Ability to manage transactions accurately and adhere to loss-prevention and compliance procedures.
- Flexible availability including weekends and peak retail periods; readiness to work in a boutique environment.
Skills
Experience
Previous experience in retail sales, ideally 1–3 years in a luxury environment; experience with watches or fine jewellery is an advantage.
Education
Secondary school diploma or equivalent; additional retail or luxury sales training is a plus.
Workplace
The role is situated in Venice, Veneto, Italy. Within Veneto, Cerulean currently features 246 open roles, including 2 recent additions. Across Italy, Cerulean lists 1.386 open roles — 17 of them newly added.
Culture
Omega’s boutiques emphasise craftsmanship, heritage and a meticulous attention to client experience. The work environment is professional and team-oriented, with a strong focus on product expertise, continuous development and delivering exceptional service aligned with the maison’s standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Boutique Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.