- Address
- Neuer Wall 2-6, 20354 Hamburg View map
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 13, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
Omega is seeking a full-time Sales Assistant for its boutique in Hamburg on an initial one-year fixed-term contract. The role covers client advising, customer relationship development, CRM enquiries, product presentation and stockroom organization, alongside participation in local customer events.
Role & Responsibilities
- Advise national and international customers on purchases from the watches and jewelry collection, using proactive customer engagement to create a positive shopping experience.
- Meet appointments consistently and work toward quality objectives.
- Network and help build and develop a local and international customer base.
- Process incoming customer enquiries efficiently and with a customer-focused approach through the CRM system.
- Participate in local customer events.
- Present products professionally in line with the brand guidelines, optimize merchandise allocation, and maintain stockroom organization.
- Act as an active brand ambassador for Omega.
Qualifications
- Completed technical or commercial vocational training; watchmaking training is also welcome.
- Professional experience in premium specialist retail.
- Very good German and English; additional language skills are an advantage.
- Polished personal presentation and enjoyment of teamwork.
- Sound knowledge of modern quality and service methods, with a commitment to precise, accurate and systematic work.
- Strong interest in service-oriented work, technical understanding, and an affinity for the brand.
Skills
Experience
Professional experience in premium specialist retail.
Education
Completed technical or commercial vocational training; watchmaking training is also welcome.
Workplace
This position is based in Hamburg, Hamburg, Germany.
Explore jobs in Hamburg or in Germany.
Benefits
30 days of annual leave; holiday and Christmas bonuses; company pension scheme; employee discounts; JobRad; corporate fitness; personal onboarding and a welcome day for new employees.
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Assistant», «Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.